Chris Czaja | Page 6

felt like family the moment I walked in The experience I had at the Subaru dealership in Bensenville Illinois was nothing that I had ever anticipated purchasing a car. Everything was so wel The experience I had at the Subaru dealership in Bensenville Illinois was nothing that I had ever anticipated purchasing a car. Everything was so welcoming open and clean and Mister Matt took care of me as the personally. He literally did everything in his power to make me feel comfortable and at home while making choices with me and looking at which cars would best suit me financially and personality wise. We looked through two particular vehicles drove around the area, making sure I checked every nook and cranny of every car to see what suit me best. I fell in love with the Crosstrek, and Mr. Matt looked high and low to find the vehicle that I chose myself, even looking at other options in different states. The hard work and compassion these people have for their clients is a trait many other dealerships lack. My family was a Ford Motor company until Mr. Matt's team worked with us. I recommend him to everyone who is looking for a car. Mr. Chris also deserves enormous gratitude and appreciation for helping me find a vehicle that fits within my budget and physically had Show anime all my financial options prior to the final signatures. Thank you again gentlemen! More

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Excellent Transaction and Service Grand Subaru supplied me with exactly the information I asked for without trying to "sell" me. Ultimately they offered me a '17 Impreza at an excellen Grand Subaru supplied me with exactly the information I asked for without trying to "sell" me. Ultimately they offered me a '17 Impreza at an excellent price. The delivery process was smooth and quick. Sandy was professional, friendly, and very helpful; making what can be a long and stressful situation pleasant and efficient. I've bought several cars over the years and this was by far the best buying experience I have had. More

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purchase of 2017 subaru outback limited Got a quote from them on a 2017 subaru outback limited. I live in Nashville and could not get any deals around here, so I flew one way up to Chicago, Got a quote from them on a 2017 subaru outback limited. I live in Nashville and could not get any deals around here, so I flew one way up to Chicago, got picked up, went to the daler and 2 hours later was driving back to Nashville. Long day but well worth the savings. Nothing but good things to say about the sales people and the dealership. More

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Fantastic Staff and service I recent purchased a new Subaru from Grand. Brianna whom is a new sales associate with the dealership and new to the industry as a whole responded pro I recent purchased a new Subaru from Grand. Brianna whom is a new sales associate with the dealership and new to the industry as a whole responded promptly to my internet request and was in contact with me to set up a time to come in. Through the whole buying process she was professional and beyond helpful. She worked Diligently with the Chris C and the finance department to actually get me a better rate than my pre-approval from my bank. Through her dedication to customer satisfaction the car buying experience was painless and prompt. Although she is new to the industry I have no doubt Brianna will excel in her sales career based off my experience with her. I would highly recommend Grand to anyone looking to buy a Subaru! More

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Report card...A++ I was on the hunt for weeks. My buying decision boiled down to price and that led me to Grand Subaru...Where I got an incredible deal from the intern I was on the hunt for weeks. My buying decision boiled down to price and that led me to Grand Subaru...Where I got an incredible deal from the internet department on my first Subaru, a 2017 Outback 3.6R Touring. As impressive as the price was, the service I was provided by Nealy and Chris was even more so. The first time I can use "pleasurable" to describe an automobile purchase. Keep up the outstanding work! More

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Very good buying experience for my Subaru Outabck 2017 Overall we had excellent customer service from Chris Czaja who assisted us in test driving both the Outback and Forester, explaining in detail the dif Overall we had excellent customer service from Chris Czaja who assisted us in test driving both the Outback and Forester, explaining in detail the differences and options for the Outback, and placing an order for a factory-built Outback for us. The order came in within a month of placing the order and he assisted us patiently to fill in the paperwork and showed us the inner-workings of the car even after the sale was done. Both Chris and Brandon presented us different post-sale options but there was no pressure to buy additional items. Overall this experience has been great and relatively stress-free and no high pressure sales pitch was observed. More

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Brand new car purchased We worked with Chris all throughout the purchasing process. He is very prompt, professional and offered exceptional customer service. Chris explained We worked with Chris all throughout the purchasing process. He is very prompt, professional and offered exceptional customer service. Chris explained all the new features of this 2017 eyesight system thoroughly. His passion for his job is exceptionally amazing. I will definitely recommend him to everyone! More

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Chris was great, this Subaru owner is pleased. Chris Czaja spent time to show us how the new gadgetry works he was very knowledgeable and very helpful in facilitating the sale of my Subaru Forester Chris Czaja spent time to show us how the new gadgetry works he was very knowledgeable and very helpful in facilitating the sale of my Subaru Forester. He did a great job! This writer is a Subaru girl and keep coming back to the same dealership with some recommended friends as well. More

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Hit that red staples button because that was the easiest car buying experience I have ever had. Price couldn't be touched by anyone, and Chris Czaja was awesome to work with. So because that was the easiest car buying experience I have ever had. Price couldn't be touched by anyone, and Chris Czaja was awesome to work with. So happy to be in my new Subaru! More

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Three for three Two years ago we needed a new vehicle, and after much research, decided on a Forester. Our credit union had relationships with three Subaru dealers, Two years ago we needed a new vehicle, and after much research, decided on a Forester. Our credit union had relationships with three Subaru dealers, and after more research, we chose Grand. Melissa Distel handled our whole transaction, from initial contact, to trade in, to final sale. It could not have gone more smoothly. Melissa was friendly, professional, knowledgeable, and responsive. We were very happy with the price and service we received. Two months later, my beloved 2002 RAV4 suddenly suffered a fatal mechanical malady. Being impressed with Subaru, and having already done oodles of research, I decided to get an XV Crosstrek. Back to Grand Subaru and Melissa we went. There was nothing available on the lot, so she found one that was being shipped in that met my specifications. Once again, it whole transaction went very smoothly. Melissa kept me informed of everything until the Crosstrek arrived, and took care of every detail of the sale. Once again, we were very happy with the price and service. Now, two years later, I decided that my old bones needed a little more comfort and luxury. I took a good, hard look at other makes of SUVs and crossovers, but when comparing value, reliability, and consumer reviews, in my mind nothing beat the Outback. So back to Grand we went. Melissa is now a sales manager, so she set us up with Chris Czaja, one of the internet sales staff. Chris was great to work with; friendly, funny, knowledgeable and professional. He gave us all the time we needed to go over all the numbers. We got a great price on the Outback, and a good trade-in on the Crosstrek, and once again, the process could not have gone more smoothly. We have been completely satisfied in our dealings with Grand, both on the sales side and the service side, and would happily recommend this dealership. Keep up the good work! More

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