Chris Durand | Page 14

Helpful and curteous. Handled in a fair way. Dealership was extremely busy over Christmas/New Years time frame, but the staff still remained courteous and tried to work with me as we debated trad Dealership was extremely busy over Christmas/New Years time frame, but the staff still remained courteous and tried to work with me as we debated trade-in values and vehicle comparisons. At the end of the day it's still a car dealership but everyone was friendly and helpful despite the pressures that come with holidays and being slammed. Would recommend Rich Hurley to anyone looking for a Toyota. Fort's as a whole was good experience and worked around my schedule and my families. More

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The folks at Forts Toyota make it simple and easy, after totaling my car they put me in one I wanted and even sent the salesman to follow me to take my rental car back. Sales , service , financing all profe totaling my car they put me in one I wanted and even sent the salesman to follow me to take my rental car back. Sales , service , financing all professional and quick. Thanks Guys More

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Fast! I was able to locate a Highlander on the lot and Rich Hurley and his team had everything wrapped up in 24 hours and with the best price! I was able to locate a Highlander on the lot and Rich Hurley and his team had everything wrapped up in 24 hours and with the best price! More

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Happy and Loyal Customer Wins Again! The entire staff at Fort's Toyota treated me with honesty and respect and they made it a great experience to trade in my truck for a brand new 4Runner The entire staff at Fort's Toyota treated me with honesty and respect and they made it a great experience to trade in my truck for a brand new 4Runner! More

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very pleasant experience , we have always been treated well and with respect at the dealership The salesman Kevin Carrington was very helpful in explaining everything which we have always been treated well and with respect at the dealership The salesman Kevin Carrington was very helpful in explaining everything which made for a all around good experience. More

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Purchase of RAV4 I have for several year stopped by Forts for maintenance on my 2010 RAV4. From the service department to sales i was always treated with respect and I have for several year stopped by Forts for maintenance on my 2010 RAV4. From the service department to sales i was always treated with respect and great customer service. This was simply the reason for purchasing our new RAV 4 from Forts Toyota. The salesman Richard Hurley was great to do business with! Thanks Richard for answering all the question and making it easy to do business with you. More

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New car purchase I liked the dealership and my salesperson. They were very professional and knew the cars very well. I had never had a Toyota before but I have very ha I liked the dealership and my salesperson. They were very professional and knew the cars very well. I had never had a Toyota before but I have very happy with my new car. More

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First time Toyota experience My husband and I have always purchased higher end cars in hopes they would run for a long time and be solid cars. However, that never quite worked out My husband and I have always purchased higher end cars in hopes they would run for a long time and be solid cars. However, that never quite worked out as planned. We have always heard great reviews from family and friends regarding Toyota’s. This was my first experience purchasing a car in Pekin and a Toyota. We could have not been treated better! It was a very busy day, as well. The warranty’s offered were amazing! The services offered were a great surprise. I would recommend this dealership! The car is one of the best I have had! Thanks to Roy for all his help in making it happen! The entire staff was incredible and fun to deal with! More

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Purchase of Toyota Tacoma Our truck buying experience at Fort's Toyota could not have been better. Everyone we worked with was exceptional and accommodating. We will definite Our truck buying experience at Fort's Toyota could not have been better. Everyone we worked with was exceptional and accommodating. We will definitely be back in the future and recommend Fort's Toyota in the future. More

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Roy, Jim, Chris, and Ray are the man Great dealership, great staff, the buying experience was nice. The complimentary cookies and water were a nice option. The dealership was very clean. Great dealership, great staff, the buying experience was nice. The complimentary cookies and water were a nice option. The dealership was very clean. Good experience. More

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