Dealership Experience
15 yrs, 9 mos
Industry Experience
15 yrs, 9 mos
Specialties & Trainings
Dealer Rater Certified
Toyota Certified
Languages Spoken
English
Employee Video
168 Reviews
Write a Review168 Reviews of Kevin Carrington
March 16, 2024
I have been buying vehicles from Fort's for more than 20 years and have always received the best customer service of any other dealership I have dealt with. Eric and his stafff are outstanding. years and have always received the best customer service of any other dealership I have dealt with. Eric and his stafff are outstanding. More
Other Employees Tagged: Eric Stahl, Miguel Lopez, Tyler Penovich, Aiden Richardson, Analisa Pallardy , Chad
February 27, 2024
Very friendly and not pushy. Explained features of car while driving and when trying to make a decision. Even called after purchase to see if any question's. Just made the experi Explained features of car while driving and when trying to make a decision. Even called after purchase to see if any question's. Just made the experience much less stressful More
February 08, 2024
Everyone was transparent and courteous and respectful I have done business with Forts in the past and always had good service from the service team. I would buy a car from them in the future and recommend have done business with Forts in the past and always had good service from the service team. I would buy a car from them in the future and recommend them More
Other Employees Tagged: Ray Stark, Jim Olt
January 23, 2024
We are always pleased when working with Fort’s. Kevin and Ray take very good care of us and the Service Department is top notch. Kevin and Ray take very good care of us and the Service Department is top notch. More
Other Employees Tagged: Eric Stahl, Chris Durand, Ray Stark, Chad Terlinde
January 02, 2024
Highlander did not come with a manual for the very complicated multi media system. We were told "that's the way they come". We were told to go to"You Tube" or call a Toyota 800#. The Toyota people complicated multi media system. We were told "that's the way they come". We were told to go to"You Tube" or call a Toyota 800#. The Toyota people were just as bad as Fort's. My last nine vehicles have been Toyotas. I left Peoria Toyota because of their terrible Service Department. Perhaps that was mistake!!!!!! More
December 20, 2023
Best experience I have ever had at an auto dealership. Everyone was friendly and they treat you like family. No back and forth drama, just a straight forward deal that is geared toward the customer! Al Everyone was friendly and they treat you like family. No back and forth drama, just a straight forward deal that is geared toward the customer! Also helps that the vehicle is amazing. More
Other Employees Tagged: Jim Olt, Dominic Seep , Eric Smith
December 01, 2023
Bought new 4Runner last Thanksgiving and it's had intermittant blower motor issues for the last ten months. Asked to have it changed last oil service but was denied as it was functioning that day. We intermittant blower motor issues for the last ten months. Asked to have it changed last oil service but was denied as it was functioning that day. Went to Quincy Toyota dealer and they diagnosed it as being inoperable, but reinstalled unserviceable motor due to not having part in stock. (After 2 hour wait). Returned to Pekin Forts Toyota for next oil service and scheduled blower to be replaced. Called ahead to parts department to confirm replacement motor in stock. Upon arrival for service, I was informed blower may not be replaced due to no "qualified" mechanic on duty. Service department required 2 hours and 20 minutes for oil change, tire rotation and finally blower replacement. I've replaced 4 blower motors on my 2008 Tundra and it's a 10 minute job. They have never completed a simple oil change in less than 2 hours. Totally unacceptable. Once Toyota Care warranty is expired, I will not return for anything but warranty items. More
Other Employees Tagged: Ray Stark
October 31, 2023
Friendly and trusting staff, not your typical pushy car salesman. Kevin and Ray were both very helpful and insightful in the purchasing process which made the experience very enjoyable. Would recommend thi salesman. Kevin and Ray were both very helpful and insightful in the purchasing process which made the experience very enjoyable. Would recommend this dealer to anyone looking for a new Toyota vehicle. More
Other Employees Tagged: Ray Stark
October 24, 2023
This is the quickest car purchase I have ever made. Kevin was so kind and explanatory to my ‘senior status . He answered all of my many questions, (and still is)! I absolutely love my 2023Toyota Rav4. Kevin was so kind and explanatory to my ‘senior status . He answered all of my many questions, (and still is)! I absolutely love my 2023Toyota Rav4. More
Other Employees Tagged: Ray Stark