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Chris Estrada
Chris Estrada at Downey Hyundai

Chris Estrada

Service Advisor

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.5
191 Reviews
4.5

191 Reviews

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191 Reviews of Chris Estrada

November 29, 2025

Dealership Rating
Employee Rating

Service, courtesy and communication is always appreciated, thank you for making this experience with your service department a great one. Thank you the person who helped me, I truly apologize for More

by margioesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, Tony Bui, Edgar Cruz, Lou Machado, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Nov 29, 2025

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 26, 2025

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Employee Rating

There where excellent. I will go back to the dealership every time. Downey is the best. More

by laquetteadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Nov 26, 2025

Downey Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 26, 2025

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Employee Rating

They were truly amazing. They helped me with everything they knew exactly what the problem was. They diagnosed my issues and I was out the door before you know it. More

by danielbell90805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Nov 26, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 22, 2025

Dealership Rating
Employee Rating

Great customer service variety of cars local dealership bilingual sales reps and great auto service More

by riveraramon74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, Tony Bui, Edgar Cruz, Lou Machado, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Nov 22, 2025

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 20, 2025

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Employee Rating

Good people, very helpfull. honest. open minded. Frendly. They offer me. To wash my car free More

by rodvinalex0062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 15, 2025

Dealership Rating
Employee Rating

Very pleasant atmosphere,staff are great,very professional,and very kind,very attentive,overall great service. More

by ARTUROIRINEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Nancy Gonzalez, Marisol Victor

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Nov 15, 2025

Downey Hyundai responded

Thanks for sharing your thoughts about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 11, 2025

Dealership Rating
Employee Rating

Excelente servicio personal muy amables y te resuelven las dudas que tengan recomendado visiten Downey hundai More

by Angelica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Duran

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Nov 11, 2025

Downey Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 09, 2025

Dealership Rating
Employee Rating

The people were very nice and helpful they also have a nice coustomer service area More

by louiecordova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, Tony Bui, Edgar Cruz, Lou Machado, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Nov 09, 2025

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 07, 2025

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Employee Rating

Great service, support and expertise. I especially appreciate the feature where they can order a Lyft to go back and forth if need be More

by ikemefuna7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Downey Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

November 06, 2025

Dealership Rating
Employee Rating

Friendly courteous wasn't able to apply $750. 00 discount on purchase as originally promised More

by ronngodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Malhotra, Samantha Aifan

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Nov 06, 2025

Downey Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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