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Chris Estrada
Chris Estrada at Downey Hyundai

Chris Estrada

Service Advisor

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.5
176 Reviews
4.5

176 Reviews

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176 Reviews of Chris Estrada

October 09, 2025

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Great service and friendly employees. Also got a prompt ride back home. And got a ride back More

by kellyrayh
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Workmanship
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Recommend Dealer
Yes
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Oct 09, 2025

Downey Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 07, 2025

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Hello Christian was very polite and right to the point service advisor if I have any issues, I would like to go back and see Christian thank you More

by conceptdz
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Recommend Dealer
Yes
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Oct 07, 2025

Downey Hyundai responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.

October 04, 2025

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Took too long, didn’t offer complimentary loaner. My car was being serviced and a recall was being completed. I had an appointment- this shouldn’t have taken four hours. In addition to making me s More

by mendozagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Oct 04, 2025

Downey Hyundai responded

Thank you for your review. We're sorry you didn't have the best experience , and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Feel free to contact us at (562) 231-0100 and ask for Edgar Cruz or George Nino.

October 04, 2025

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Very fast and very kindly and they speak Spanish for me is the best dealer. More

by Manuel.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Oct 04, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 02, 2025

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Impressive. Great service. Awesome employees. Their extremely professional. AND are very approachable humans beings for sure. More

by q15gr3at
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Workmanship
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Recommend Dealer
Yes
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Oct 02, 2025

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 02, 2025

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Because of the enormity of having an engine replaced I can’t really give a well thought out answer. The service person (Christian) was excellent and supportive. Also, I was dealing with Hyundai directly More

by earl9
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Downey Hyundai responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 02, 2025

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Horrible customer service They had my car for two days and didn’t fix steering wheel right left it wrong More

by MCAMARENA66
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Workmanship
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Recommend Dealer
No
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Oct 04, 2025

Downey Hyundai responded

We sincerely apologize that you were not pleased with your recent experience. We value your feedback and would like to address your concerns. Please feel free to contact our customer relations department at 562-231-0100 if you would like to discuss this matter further.

October 01, 2025

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Satisfied with the service, thank you very much for all the help. I’m going to be there for my next car More

by ALLANSANCIO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Oct 01, 2025

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 27, 2025

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I think Downey hyundai dealer service men does the good job. They take care of everything good. More

by CHINWOOYI
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Recommend Dealer
Yes
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Sep 27, 2025

Downey Hyundai responded

We really appreciate you taking the time to share your experience! So glad to hear everything went well—thanks for being a valued customer!

September 25, 2025

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Everytike I go they never do a good job. The last time they replaced my side view mirrors and scratched the car. I took it back and they did not want to take responsibility for it More

by Vet323tech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, Tony Bui, Edgar Cruz, Lou Machado, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor

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Sep 28, 2025

Downey Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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