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Chris Estrada
Chris Estrada at Downey Hyundai

Chris Estrada | Page 5

Service Advisor

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.4
216 Reviews
4.4

216 Reviews

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216 Reviews of Chris Estrada

October 14, 2025

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Employee Rating

I really appreciate the great work environment and associates and the service was great. They found the problem and took care of it. More

by pariacaldwell000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez , Marisol Victor

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Oct 14, 2025

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 12, 2025

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Employee Rating

Best Service good staff the car is amazing i love this car i will offer to my friends More

by ARTGALSTYAN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez , Marisol Victor

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Oct 12, 2025

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 07, 2025

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Employee Rating

Hello Christian was very polite and right to the point service advisor if I have any issues, I would like to go back and see Christian thank you More

by conceptdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

Downey Hyundai responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.

October 04, 2025

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Employee Rating

Very fast and very kindly and they speak Spanish for me is the best dealer. More

by Manuel.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez , Marisol Victor

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Oct 04, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 04, 2025

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Employee Rating

Took too long, didn’t offer complimentary loaner. My car was being serviced and a recall was being completed. I had an appointment- this shouldn’t have taken four hours. In addition to making me s More

by mendozagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez , Marisol Victor

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Oct 04, 2025

Downey Hyundai responded

Thank you for your review. We're sorry you didn't have the best experience , and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Feel free to contact us at (562) 231-0100 and ask for Edgar Cruz or George Nino.

October 02, 2025

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Employee Rating

Horrible customer service They had my car for two days and didn’t fix steering wheel right left it wrong More

by MCAMARENA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 04, 2025

Downey Hyundai responded

We sincerely apologize that you were not pleased with your recent experience. We value your feedback and would like to address your concerns. Please feel free to contact our customer relations department at 562-231-0100 if you would like to discuss this matter further.

October 02, 2025

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Employee Rating

Because of the enormity of having an engine replaced I can’t really give a well thought out answer. The service person (Christian) was excellent and supportive. Also, I was dealing with Hyundai directly More

by earl9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Downey Hyundai responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 02, 2025

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Employee Rating

Impressive. Great service. Awesome employees. Their extremely professional. AND are very approachable humans beings for sure. More

by q15gr3at
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 01, 2025

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Employee Rating

Satisfied with the service, thank you very much for all the help. I’m going to be there for my next car More

by ALLANSANCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez , Marisol Victor

Report | Print
Oct 01, 2025

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 27, 2025

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Employee Rating

I think Downey hyundai dealer service men does the good job. They take care of everything good. More

by CHINWOOYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 27, 2025

Downey Hyundai responded

We really appreciate you taking the time to share your experience! So glad to hear everything went well—thanks for being a valued customer!

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