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Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo | Page 14

Service Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
600 Reviews

Languages Spoken

English English

4.4

600 Reviews

Write a Review

600 Reviews of Chris Figueredo

February 28, 2025

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Employee Rating

It was clean and the wait time was shorter than quoted by the service agent. More

by TOURIST20019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Nissan of Torrance responded

Hello, we're so glad that we were able to get you in and out before the promised time. We sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 26, 2025

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Employee Rating

Took far too long for minor service 6 hrs was told 2 hrs. Texted twice for update, no reply also charged a lot of money for brake fluid replacement for a new car that I only put 4000 miles on More

by BLUOCHER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Mar 02, 2025

Nissan of Torrance responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention, we will make this a topic of discussion as communication is key and should have been advised that work would take longer than anticipated. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 26, 2025

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Employee Rating

Excellent service, and competed the service on a timely manner, thank you for great service we can all count on.. More

by STEVRHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 02, 2025

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 26, 2025

Dealership Rating
Employee Rating

Jimmy is always super helpful and trustworthy. I have had bad experiences with an associate at Torrance Nissan before being too pushy on services and rude when I say no , but Jimmy has always been More

by JRMFAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Mar 02, 2025

Nissan of Torrance responded

Thank you for your sincere feedback. We are disappointed to hear that you've had past experiences with us that did not meet your expectations; however, we are glad to hear that you enjoyed your visit with Jimmy. Is there anything Jimmy could have done to earn a 5-star review? Unfortunately, a 3 star is not to the standards we strive for. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 26, 2025

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Employee Rating

Service advisors are polite. I usually only get oil changes. Got an alignment once. Got a calibration. Never had a problem More

by SAUL MERCADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns, Jimmy Vasquez

Print
Feb 28, 2025

Nissan of Torrance responded

Hi Saul, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 22, 2025

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Employee Rating

Excellent customer service. I had a battery problem and it was handled quickly and professionally by Richard. More

by Jerry Suson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra , Capri Blas, Richard Burns, David Campos, Jimmy Vasquez

Print
Feb 26, 2025

Nissan of Torrance responded

Hello Jerry, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 22, 2025

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Employee Rating

Chris was fantastic in helping me through a huge repair. His customer service was outstanding More

by Shawn Bologna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Nissan of Torrance responded

Hello Shawn, our team strives to provide100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 19, 2025

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Employee Rating

So far all the experiences at this dealership have been satisfactory. They contact me when needed and keep me updated. More

by GABRIELA.FAGAN.SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 21, 2025

Nissan of Torrance responded

Hello Gabriela, we are so happy to read such a great review about Nissan of Torrance! We are happy to pass along your comments to the team. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 14, 2025

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Employee Rating

I’m still waiting for my floormats, but very helpful with my tire issue. The car wash was a nice surprise! More

by JONJEFFJACKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra , Capri Blas, Richard Burns, David Campos, Jimmy Vasquez

Print
Feb 19, 2025

Nissan of Torrance responded

Hello, we appreciate your feedback! I would be happy to assist you with your floormats but would need further information as you listed all of our service representatives on your review and not sure who you were assisted by. Please email me at ereyes@cam-usa.com, I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 14, 2025

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Employee Rating

Best customer service experience with Chris as Service Advisor at Nissan Torrance, I would recommend all my friends and family to purchase their next car at Nissan Torrance. More

by THEALEE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Alex Camacho, Alberto Arellano, Frankie Figueredo, Marcell Saavedra , Capri Blas, Richard Burns, David Campos, Jimmy Vasquez

Print
Feb 18, 2025

Nissan of Torrance responded

Hello Thea, we're so glad that we were able to go above and beyond your expectations! Thank you for the great review! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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