Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo | Page 50

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
589 Reviews
4.4

589 Reviews

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589 Reviews of Chris Figueredo

September 23, 2021

Dealership Rating
Employee Rating

Chris was very kind, and quick to get my car checked in and take care of my maintenance. He took care of all the paperwork and made it easy for me More

by SITARSHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2021

Nissan of Torrance responded

Hello Sitarshah, we are so happy to read such a great review about Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 17, 2021

Dealership Rating
Employee Rating

The staff was friendly, efficient and very timely. I will be back because it was very easy to get my car serviced here. More

by LOURDES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2021

Nissan of Torrance responded

Hello Lourdes, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 15, 2021

Dealership Rating
Employee Rating

How about someone who really cares about a survey call me! Still don’t know why I have signed up for warranty when you wanted to charge me for a battery while i got the car from you less than a year ago. More

by SHOKOUFEHKOUSHANDEHFAR11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Mia Young

Oct 01, 2021

Nissan of Torrance responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Please provide your full name and best method of contact. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 14, 2021

Dealership Rating
Employee Rating

Asked the service center to check my tire pressure while my car was there for service. They gave me my car back with the low pressure warning still active on my dash. Failure. More

by Scrappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Mia Young

Sep 30, 2021

Nissan of Torrance responded

Hello, we apologize that your tire pressure was overlooked. We have addressed your concern with our Technicians to ensure they inspect what they expect. If you are ever in the area come by and we will reset your tire pressure light. We hope you are willing to give us a 2nd chance. Kind Regards, Elizabeth Reyes Customer Relation Manager

September 14, 2021

Dealership Rating
Employee Rating

Check-in was really quick and Chris was awesome. He kept me informed of the status of my car. Unfortunately, there were still problems with my car, and I brought it back the next day. Everyone were very hel More

by MIDEASANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard

Sep 18, 2021

Nissan of Torrance responded

Hello Midea, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 11, 2021

Dealership Rating
Employee Rating

They are friendly ,their service is wonderful,on time,quality,doing car wash before turn over to the costumer.the part is genuine and durable. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Camacho, Edward Madrigal, Alfonso Garcia, Victor Garcia , Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Albert Vu

Sep 14, 2021

Nissan of Torrance responded

Hello Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 03, 2021

Dealership Rating
Employee Rating

The dealership is a very good one the people are really nice they get the job done will recommend it to anyone Thank you a More

by RENEETYEL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez , Mandez Jones

September 03, 2021

Dealership Rating
Employee Rating

I came for 2 issues thinking I would be without my car for the day and 3 days later I got my car back with only what was supposedly done on the first day. Quite disappointing. More

by STUBBORNDAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dealt with Manager of service department on 2nd day.

Sep 18, 2021

Nissan of Torrance responded

Hello, we regret to hear that your recent experience was anything less than exceptional. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ereyes@ntnissan.com. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 01, 2021

Dealership Rating
Employee Rating

The staff was friendly and completed an oil change and tire rotation in a timely manner. The staff reminded me of upcoming vehicle service options based on the age and mileage of my truck. More

by GMCE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Mia Young

Sep 04, 2021

Nissan of Torrance responded

Hi! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 28, 2021

Dealership Rating
Employee Rating

The service was very poor and unfortunately before I left my attitude was also poor. I arrived at 745am and left at 10:10am bcuz my keys could not be found and the car never got wasted. After spending $501 More

by BETTYSYKES317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Mia Young

Sep 22, 2021

Nissan of Torrance responded

Hello, we sincerely apologize about your recent experience. Unfortunately we are just now hearing about this as your review had not came through. We completely understand that your time is invaluable and that we over promised and under delivered. Our team strives to provide top quality service and your visit should not have been the exception. Please contact us at your earliest convenience to further discuss. You can reach me at ereyes@ntnissan.com or call me at 310-536-4000 x2249. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

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