Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo | Page 52

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
586 Reviews
4.4

586 Reviews

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586 Reviews of Chris Figueredo

July 09, 2021

Dealership Rating
Employee Rating

They were very informative and prompt when I first arrived for my appointment. They were quick to ask if I needed anything else besides the oil change and was able to get me out the door as I had to g More

by JANEROMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Nissan of Torrance responded

Hi Jane, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 30, 2021

Dealership Rating
Employee Rating

I brought in my quest to have service done. I was told my brake fluid, coolant and transition fluid needed to be changed along with spark plugs. I was concerned about the list sent me so I called was told it More

by TTHOMAS1559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 30, 2021

Dealership Rating
Employee Rating

Everything went well got the work done fast then expected only thing is I will have loved to have gotten a car wash More

by MARTINEZ4EVER76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2021

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 26, 2021

Dealership Rating
Employee Rating

As usual Manny and the rest of the staff conduct an excellent job.... More

by AUDREYAPAYNE@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claudio Gutierrez, Manny Villegas

Jul 03, 2021

Nissan of Torrance responded

Hello Audrey, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 22, 2021

Dealership Rating
Employee Rating

For a free oil change, it cost too much. When I made the appointment, I was told 2 hours maximum. It took nearly 4 hours. They told me it would take 10 to 15 minutes to wash before returning it to me. Th More

by Msoohoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 09, 2021

Nissan of Torrance responded

Hi Msoohoo, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied with your visit. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com so we can work towards a resolution. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 21, 2021

Dealership Rating
Employee Rating

Chris was amazing he was very friendly and very helpful More

by EDZONSANDOVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Nissan of Torrance responded

Thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 18, 2021

Dealership Rating
Employee Rating

Always good service, that’s why I keep coming back. But they must bring back the coffee as I’m one of those who waits for my car. More

by Done 1 now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Mia Young

Jul 03, 2021

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! The coffee machine is a great idea, I will bring it up at our next meeting. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 10, 2021

Dealership Rating
Employee Rating

the staff are very easy to communicate, they are very helpfull esp. claudio, chris, hermie and ms. liz, i will recommend torrance nissan to my friends, god bless More

by VLADIMIR.AZURIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claudio Gutierrez

Jun 12, 2021

Nissan of Torrance responded

Hello Vladimir, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 01, 2021

Dealership Rating
Employee Rating

Paid 1500$ to have my car check and fixed an now a week later the light is on again, another sensor I believe it is More

by CFACIO90304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 03, 2021

Nissan of Torrance responded

Hello, Thank you for taking the time to provide us with this feedback. I am sorry that another sensor came on after servicing your vehicle. The light that is on may have no relation to the repairs that were performed on your vehicle the 1st time. However, if it has not been taken care of, we would b e happy to check your vehicle. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2021

Dealership Rating
Employee Rating

Well I was very excited when I received a text saying that my car was ready, around 11:00 a.m. and that if I wanted a car wash, just allowed extra 20 minutes. After an hour I asked if it was ready? They More

by AMTUTIS
Customer Service
Quality Of Work
Recommend Dealer
No
Jun 13, 2021

Nissan of Torrance responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit and completely understand why you're disappointed. There was clearly miscommunication and I apologize for that. We would be happy to take care of that wash whenever you are in the area. We hope you are willing to give us another chance. Please reach out to us at ereyes@ntnissan.com so we can work towards a resolution. kind Regards, Elizabeth Reyes Customer Relations Manager

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