Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo | Page 53

Service Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
600 Reviews

Languages Spoken

English English

4.4

600 Reviews

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600 Reviews of Chris Figueredo

July 20, 2021

Dealership Rating
Employee Rating

they treat you different when you show up with a discount coupon. wait time just for oil change is more than 2 and a half hours with appointment. More

by MUHAMMAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 13, 2021

Nissan of Torrance responded

Hi Muhammad, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Unfortunately there are days the shop is busier which extends the wait time as we also perform a Multi Point Inspection and perform a car wash. We apologize that you felt you were treated differently due to using a coupon. I can assure you that we would not provide coupons if we didn't want our customers using them. We appreciate all business and sincerely apologize that you felt that way. If you wish to further discuss, please contact me at ereyes@ntnissan.com. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 15, 2021

Dealership Rating
Employee Rating

I wa treated with respect and extreme kindness. Mandes, Miguel and Jesus worked the best deal they possible. I was truly happy with the service provided. More

by JOVONNIEMABRIE
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez , Mandez Jones

July 14, 2021

Dealership Rating
Employee Rating

Very prompt and courteous service. I will continue to use them for all of my automotive needs and service. Everyone was very nice and professional. More

by JACKIEMROCH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Mia Young

Jul 21, 2021

Nissan of Torrance responded

Hello Jackie, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 12, 2021

Dealership Rating
Employee Rating

Horrid. Didn’t even look at my car for what I brought in for. Then took 2 hrs for a computer reset, and then asked if I wanted my car washed, I said yes. Came to pick up and wasn’t even washed More

by MORGANASMITH84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Mia Young

July 09, 2021

Dealership Rating
Employee Rating

They were very informative and prompt when I first arrived for my appointment. They were quick to ask if I needed anything else besides the oil change and was able to get me out the door as I had to g More

by JANEROMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Nissan of Torrance responded

Hi Jane, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 30, 2021

Dealership Rating
Employee Rating

I brought in my quest to have service done. I was told my brake fluid, coolant and transition fluid needed to be changed along with spark plugs. I was concerned about the list sent me so I called was told it More

by TTHOMAS1559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 30, 2021

Dealership Rating
Employee Rating

Everything went well got the work done fast then expected only thing is I will have loved to have gotten a car wash More

by MARTINEZ4EVER76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2021

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 26, 2021

Dealership Rating
Employee Rating

As usual Manny and the rest of the staff conduct an excellent job.... More

by AUDREYAPAYNE@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claudio Gutierrez, Manny Villegas

Jul 03, 2021

Nissan of Torrance responded

Hello Audrey, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 22, 2021

Dealership Rating
Employee Rating

For a free oil change, it cost too much. When I made the appointment, I was told 2 hours maximum. It took nearly 4 hours. They told me it would take 10 to 15 minutes to wash before returning it to me. Th More

by Msoohoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 09, 2021

Nissan of Torrance responded

Hi Msoohoo, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied with your visit. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com so we can work towards a resolution. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 21, 2021

Dealership Rating
Employee Rating

Chris was amazing he was very friendly and very helpful More

by EDZONSANDOVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Nissan of Torrance responded

Thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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