Chris Foy

The underwriter did not write my car upright really poor Sevice have my car for four days Sevice have my car for four days More

by Radkowski77 Verified Customer Verified Customer

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The best customer serve. I never exchange my kia north. The people very kindly and faster I never exchange my kia north. The people very kindly and faster More

by Maureencp2 Verified Customer Verified Customer

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I'm writing to express my disappointment and frustration with the service I received at the Longwood dealership. I made an appointment for Monday morning last week and was told my car would be l frustration with the service I received at the Longwood dealership. I made an appointment for Monday morning last week and was told my car would be looked at promptly. However, despite being the first appointment, my car wasn't examined until 4 pm. The delay was compounded by the news that a part would be needed, which wouldn't arrive for a week. This left me without a car and insufficient time to arrange alternative transportation for work. I was also not offered a rental car. Making an appointment seems pointless if it's not being respected. Throughout the week, I tried to get updates on my car's issues with oil and coolant loss, but was only told that a fuel pump had been ordered. I repeatedly asked to speak to a manager, but my requests were denied. When I picked up my car, I was charged for an unauthorized oil change. To add insult to injury, the car was returned in a filthy condition, with black stains on the seats and exterior, despite my request for it to be cleaned. I hope you'll look into this and take steps to improve the service at the Longwood dealership. More

by 😐😐😐😐 Verified Customer Verified Customer

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