Chris Freeman | Page 2

Seamless Service We usually wait for our oil changes to be completed, so it is so nice to have all of the amenities you need while you wait: Wifi, Television, plugs, c We usually wait for our oil changes to be completed, so it is so nice to have all of the amenities you need while you wait: Wifi, Television, plugs, coffee, tea, snacks. You name it, they probably have it. More

by srobinson1346 Verified Customer Verified Customer

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Outstanding Team was great from the moment I left my car for service to the time I picked up the next day. Friendly and very helpful. Team was great from the moment I left my car for service to the time I picked up the next day. Friendly and very helpful. More

by porterbear81 Verified Customer Verified Customer

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Oil Change The service is always polite and prompt, starting from when you pull your car into the service area. We were greeted by two very pleasant gentlemen, C The service is always polite and prompt, starting from when you pull your car into the service area. We were greeted by two very pleasant gentlemen, Chris Freeman, and Dashon Smith. Then our Service Adviser Mr. Corey Hart explained what this visit entailed and about how much time was involved, The service was completed on time and the vehicle was returned clean and ready for more fun driving! More

by mjones6490 Verified Customer Verified Customer

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Always a great experience ! Top notch customer service! I love the text feature used to text with the assigned service rep any questions while they have your car! ! Top notch customer service! I love the text feature used to text with the assigned service rep any questions while they have your car! More

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Excellent service each and every time! I have been driving a BMW for over 15-years and I continue to be overwhelmed with the consistent level of service I receive each time. I have been driving a BMW for over 15-years and I continue to be overwhelmed with the consistent level of service I receive each time. More

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5 star review Great friendly employees, awesome dealer show room, clean restrooms, free beverages on time and quick service. And they clean the car when they finis Great friendly employees, awesome dealer show room, clean restrooms, free beverages on time and quick service. And they clean the car when they finish working on the cars. Looked like new when I picked it up including removing brake dust on the wheels. The first watch gift card is appreciated and makes waiting for the car to be finished pleasant More

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Engine Light My Engine light came on with a noise. I drove directly to the Dealership without an appointment and had the problem taken care of while I waited. My Engine light came on with a noise. I drove directly to the Dealership without an appointment and had the problem taken care of while I waited. More

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Great customer service Servicing my BMW for The Last 5 Years always great service it's great to be able to have my car serviced on a Saturday Servicing my BMW for The Last 5 Years always great service it's great to be able to have my car serviced on a Saturday More

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Went in for regular maintenance. Upon entrance, staff was friendly and helpful. Dana Eby is always very friendly and professional as she prepares the service documents. In waiting f Upon entrance, staff was friendly and helpful. Dana Eby is always very friendly and professional as she prepares the service documents. In waiting for my service at the lounge area, Chris Freeman noticed I was using a high top table for my computer work and stopped to show me where a potential plug was for power. The power strip did not have the 3 prongs for plug-in so he went to find another power strip for my use. It ended up he went to the store to by an adapter for me as there was not one available. What GREAT customer service. Always enjoy the kindness extended to me upon my service visits. More

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Service Had scheduled a routine service which resulted in a couple of additional items that needed to be addressed. I also sought some advise on the car phone Had scheduled a routine service which resulted in a couple of additional items that needed to be addressed. I also sought some advise on the car phone audio control system, which was promptly given to me, and corrected the issue I was having with the system. More

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