"Best Possible Experience Buying Used Car - Friendly & Honest"
The transmission on my 2005 Accord, which I had bought new from this dealer, needed to be replaced. I was initially disappointed because I had planned to keep it longer. It then however seemed that all of Yonkers Honda got together to make sure I was taken care of. Boris, the manager from -new- car sales, actually referred me to a particular certified used 2012 Accord. I looked at both the 2016 Civic and that Accord, and decided to go with it. Bill Burke was absolutely wonderful in immediately giving me the CarFax report and the maintenance that was done to get the vehicle certified; he was most straightforward about everything. Even at the final stage - Finance - Roy could not have been more friendly or professional. He diligently did his job in showing me additional services I could purchase, but never pressured me, and allowed me to decline without the back-and-forth that I had heard could so often happen at that stage of the purchase.Roy also got me a great finance rate and patiently allowed me to play with different amounts/lengths until I decided what would work best. Susie did not pressure me into looking at any other new car after I thought there new Civic might be big enough before sitting in it. She also let me t make a longer test drive in the 2012 Accord that I bought to make sure I was comfortable. Also thank you to Chris who I did not meet but who gave a very fair assessment of my 2005 Accord, which I traded in. Also thank youth Michelle again for helping this process as well go was smoothly and comfortably as possible. I now have a wonderful and effectively new car and wouldn't go anywhere else!
"Not Like Other Car Dealerships"
When Boris said that they do business with honesty and integrity, I told him that those two words don't normally go with a car dealership. He was right. We sold our 2012 Honda CR-V on Monday, September 22nd, 2014, because they gave us a price we could both agree on and stuck to it. They don't waste time and energy by trying to con and swindle like many dealerships do. In the end, they made us a happy and satisfied customer.
Boris was great, but so was Chris Gilbert, manager.
Other Employees Tagged:
I purchased my first Honda in 1999. Chris Gilbert made my experience so memorable that not only did I stay in touch with him I constantly sent friends and family to Yonkers Honda. Here it is all these years later and Ive decided to go back into an Accord. My experience was no other than red-carpet treatment. Everyone is friendly, has great work ethic, and truly appear to love what they do. They made my experience one Ill never forget.
I had an overall awesome experience at the Honda dealership in Yonkers and I am really happy with my purchase. I had a really bad experience buying my first car years ago. Noel helped me through the process and was honest and patient with me. Sylvia came over from the other building and walked around the lot with me for over an hour until I found "it" (my civic <3). Mr. Gilbert was sure to follow up with me to make sure that I was satisfied with my purchase and Jaime got me a great rate on my loan. The whole dynamics of the team was professional, attentive and friendly. Thanks.
"Fair deal and reliable service."
Being a loyal Honda Customer I recently became in need of a second vehicle for work purposes. My Last Honda I purchased from Yonkers Honda on Central Ave back in 2001. So I visit the website of Yonkers Honda to look at some Certified Minivans. After viewing some vehicles that caught my interest I decided to stop in and check them out in person. When I walked in to my surprise I was addressed by Chris Gilbert the Manager who I had dealings with when I purchased back in 2001. Whats interesting is after a few minutes of talking Chris remembered me and the exact vehicle that I purchased some 13 years ago. My mind was immediately put at ease and again I found the perfect van at a very fair price. If your looking for personalized attention then visit Yonkers Honda and ask for Chris.