Chris Gray | Page 3

Pleasant. But for the 3rd time did not complete work. Tire pressure gage not reset But for the 3rd time did not complete work. Tire pressure gage not reset More

by MARYJAMES74 Verified Customer Verified Customer

Report | Print

Very kind and helpful. were good and understanding of my needs with the car appontment were good and understanding of my needs with the car appontment More

by BIAKVUL Verified Customer Verified Customer

Report | Print

Timely and appreciated the phone call as soon as my vehicle was done. Prompt service when checking out vehicle was done. Prompt service when checking out More

by KRGETTIG Verified Customer Verified Customer

Report | Print

I've brought a vehicle in multiple times over the last three years it is a vehicle that is kept up it's kept on a repeater it is started every day and every time I come there they either break something e three years it is a vehicle that is kept up it's kept on a repeater it is started every day and every time I come there they either break something else or I have to repair more stuff every time I come I have always repaired everything you asked me to repair Recently I brought it in to have a module stating the airbag need to be replaced and they informed me I had over $5000 worth of things that needed to be done they saw the car had not been driven probably more than 60 miles just unbelievable I don't understand it's just unbelievable so I had the car picked up it is now being repaired with a warranty. One year I replaced the air blower for the air condition one year and one day later it was completely broken they would not cover it incidentals like this the vehicle is a hummer H2 our family has multiple platinum Cadillacs I have A 2017 platinum I have a 2022 platinum and just sold a 2019 on the waitlist for a new one I wouldn't treat a person that's been a client of Cadillac that way it's impossible for the same car to be broken down with all these errors and all these things that have happened it just is not possible, meaning it's kept in the garage it's maintained and I just don't see how all these things went bad it's impossible really the cars only been driven X amount of times but started frequently and on a repeater. More

by MMILLERGRP Verified Customer Verified Customer

Report | Print

Good job fixed the problem but a new one cropped up and they took care of it they took care of it More

by clifbergeron Verified Customer Verified Customer

Report | Print

Chris Gray and the entire team did a terrific job getting the work done on time. the work done on time. More

by tmalvich Verified Customer Verified Customer

Report | Print

I was pleased with the results of the service I requested. However, the car was very dirty when I picked it up. After approximately $2600 worth of service, I would expect at least to have the car w requested. However, the car was very dirty when I picked it up. After approximately $2600 worth of service, I would expect at least to have the car washed. More

by Ljrtiger Verified Customer Verified Customer

Report | Print

Service department lacks communication skills and keeping your customers informed as to the status of there vehicle They also do not return calls I will also think twice about bring my vehicle there for your customers informed as to the status of there vehicle They also do not return calls I will also think twice about bring my vehicle there for service More

by JEDUDAS51 Verified Customer Verified Customer

Report | Print

They are very friendly and accommodating. I travel to Ohio once a month and they get me in when I need them to . I travel to Ohio once a month and they get me in when I need them to . More

by Dhollon62 Verified Customer Verified Customer

Report | Print

Todd and his crew did a great job in repairing my truck. I’d recommend yum to anyone. They went beyond and above of what I expected. I’d recommend yum to anyone. They went beyond and above of what I expected. More

by doyle-thompson Verified Customer Verified Customer

Report | Print