Chris Hatch | Page 6

White River Toyota is serious about good customer service. I had a clear goal in mind for the features and price range, and Brian worked hard to make sure that I felt like a valued customer whose goa service. I had a clear goal in mind for the features and price range, and Brian worked hard to make sure that I felt like a valued customer whose goals were also important to him. Before I ever arrived at the dealership, he sent me video introductions and a walkthrough of the truck I ended up leasing. We had the numbers all worked out before my visit, and to me the most amazing part is that Brian stuck to those numbers, showing me that he respected my needs as a customer. 10/10, I would recommend this dealership to anyone who needs a car. More

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I had a great buying experience working with Rose and the entire team at White River Toyota. All of my questions were answered rapidly, from the initial car shopping period through the purchase. I was lookin entire team at White River Toyota. All of my questions were answered rapidly, from the initial car shopping period through the purchase. I was looking for some particular features, and Rose worked with the inventory manager to find a vehicle with those specs in the build. In the final phases, Chris Hatch was notably easy to work with and helpful in making the process as seamless as possible. I appreciate this team's dedication to service. Thank you! More

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Dave was awesome! He was recommended to us by our neighbor. We were looking at purchasing two vehicles all in the same day and Dave got it done for us! Fair dealing He was recommended to us by our neighbor. We were looking at purchasing two vehicles all in the same day and Dave got it done for us! Fair dealing, no pressure and a lot of patience!! Love my new RAV and would definitely come back! More

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I have done business with White river toyota for 9+ years they have been very professional and very understanding for what I want in a vehicle!! they have been very professional and very understanding for what I want in a vehicle!! More

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Great team to work with. They were friendly and quick. Some places ‘good cop / bad cop’ sales… using the meeting with the financing director to put the hard sell on add-ons t They were friendly and quick. Some places ‘good cop / bad cop’ sales… using the meeting with the financing director to put the hard sell on add-ons that benefit the dealer. This was very low pressure, focused on options I wanted. More

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Branson was great to work with. went over my new vehicle explaining all the features. It was a very pleasant experience working with Branson and the dealership. the dealership was went over my new vehicle explaining all the features. It was a very pleasant experience working with Branson and the dealership. the dealership was much more competitive than my local dealer. More

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Brian was wonderful to work with. We had been searching for a platinum hybrid max with the portobello interior for a while, and they were typically snagged up before they even hit the We had been searching for a platinum hybrid max with the portobello interior for a while, and they were typically snagged up before they even hit the lot. When this one became available we jumped on it, sight unseen. Being that we live about 4.5 hours away, we did just about everything over the phone. It was a super simple process. We spent very little time at the dealership on the day of signing/trade in. We appreciated that everything was done very efficiently and without any hassles. Brian was super helpful throughout the process by sending us video messages. I’m in love with my new “mom car.” It will be perfect while hauling around my family of 6 to all the sports games. We would definitely recommend Brian to our friends. Thanks for making this an enjoyable process. More

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Brian, Josh and Chris were all great to work with over the last few months to bring my new car to fruition. It was even built in TN just for me! Wow, what nice service! This is my first Toyota and I wou the last few months to bring my new car to fruition. It was even built in TN just for me! Wow, what nice service! This is my first Toyota and I would definitely return and recommend White River Toyota to friends and family. Thank you so much for all of your help! More

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Everyone at the dealership was helpful and kind. Brian was very helpful and always so positive! I loved receiving the updated videos with where the car was in the shipping process. Brian even includ Brian was very helpful and always so positive! I loved receiving the updated videos with where the car was in the shipping process. Brian even included screen shots of the updates! I look forward to continuing the business relationship with White River Toyota and I will definitely return for my future car needs! Chris Hatch was super helpful with the finance portion of the purchasing process. Thank you all!! More

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Had a great experience working with John purchasing my new car. He is easy to work with a great personality. He was able to answer all my questions and was very responsive. new car. He is easy to work with a great personality. He was able to answer all my questions and was very responsive. More

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