Chris Hess
Chris Hess at Capital Ford of Charlotte

Chris Hess

Sales Manager

Capital Ford of Charlotte

5411 N Tryon St
Charlotte, NC 28213

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2 Reviews
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2 Reviews

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2 Reviews of Chris Hess

September 19, 2026

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Employee Rating

This dealership will tell you one thing and do another. Lots of over promising and under delivering. The manager said he would get the situation figured out for my family and never did. I would not trus More

by jarf11106
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Purchase Time
Finance Experience
Recommend Dealer
No
Sep 23, 2026

Capital Ford of Charlotte responded

Thank you for taking the time to write a review regarding your experience. Unfortunately, while we do understand your frustration with the rates that the banks provide, that is something that is out of our control. We work hard to get everyone in the best vehicle for their needs and if there is anything else we can do for you, please let us know.

August 26, 2023

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Employee Rating

This Place is Awesome. This is the 8th vehicle we have gotten from this dealership and when I dared to venture to another dealership and was taken advantage of and put in a More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

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