Ken Allen
Ken Allen at Capital Ford of Charlotte

Ken Allen

General Sales Manager

Capital Ford of Charlotte

5411 N Tryon St
Charlotte, NC 28213

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2 Reviews
not yet
rated

2 Reviews

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Dealership Experience

12 yrs, 7 mos

2 Reviews of Ken Allen

September 19, 2026

Dealership Rating
Employee Rating

This dealership will tell you one thing and do another. Lots of over promising and under delivering. The manager said he would get the situation figured out for my family and never did. I would not trus More

by jarf11106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 23, 2026

Capital Ford of Charlotte responded

Thank you for taking the time to write a review regarding your experience. Unfortunately, while we do understand your frustration with the rates that the banks provide, that is something that is out of our control. We work hard to get everyone in the best vehicle for their needs and if there is anything else we can do for you, please let us know.

October 25, 2023

Dealership Rating
Employee Rating

Update 10/24: Changing my rating after working with Rob Satter and his team. They were willing and able to work with us to rectify the situation. Although this car did not work out for us, we are happy wit More

by Lonjezo Miller
Recommend Dealer
Yes

Other Employees Tagged: Rob Satter

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