Dave Shivam

This dealership will tell you one thing and do another. Lots of over promising and under delivering. The manager said he would get the situation figured out for my family and never did. I would not trus Lots of over promising and under delivering. The manager said he would get the situation figured out for my family and never did. I would not trust this dealership. They seem like they do not care about potential customers. The customer service is NOT world class. More

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Sometimes it's the imperfect transactions that give staff the opportunity to shine. That was my situation. Multiple issues popped up before, during and after the sale. Each time (with some strong urging) the opportunity to shine. That was my situation. Multiple issues popped up before, during and after the sale. Each time (with some strong urging) staff addressed the concerns. Before the sale had some pricing ... "discrepancies" they fixed. During the sale we noted the vehicle had a lot more miles on it that stated. And after the sale, there was a listed feature that wasn't on the vehicle (human error on the listing). Each time something came up, they made it right. No one can have the perfect experience every time. I think it's how you handle those cases that set you apart. I did have to go over a few heads to get that resolution, thus the 4-stars, but in the end, they did alright in my book. More

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WARNING! This place is proud to be one of the biggest sellers of lemons. When confronted with selling one without clear communication of the bad title, they This place is proud to be one of the biggest sellers of lemons. When confronted with selling one without clear communication of the bad title, they will squirm at your paper trail, but not accept responsibility: "I wouldn't call it fraud, maybe just miscommunication." If you are duped into buying from them, you had better be prepared to drive the car 'til death, because you will not be able to resell it or trade it in anywhere else (they say, when challenged, that they will, but....). Run. Walk. Take the bus. Just don't go here. More

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