Chris Jacobson
Chris Jacobson at Orem Toyota

Chris Jacobson

Parts Manager

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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6 Reviews
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6 Reviews

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6 Reviews of Chris Jacobson

March 04, 2024

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Employee Rating

I have been very disappointed in your customer service. We liked our salesman but the finance guy was very rude. He yelled at our sales guy in front of us and it was very inappropriate. I have called three More

by TRACEELSHELTON
Recommend Dealer
No

Other Employees Tagged: Charlie Hook, Rick Elliott , I don't know who Kaua Pouha is he is not who sold us our truck

Mar 14, 2024

Orem Toyota responded

Hello, Your feedback is very important to us here at Brent Brown Toyota. When given the opportunity, we would like to speak with you about the level of customer service and communication you received from our Sales Team. Will you please reach out to us directly so we can discuss this further? Best regards, Customer Relations Manager 801-223-4406

October 11, 2023

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Employee Rating

I had a good experience in Brent brown, it was fast and easy process. And Ismael was amazing and clear with the info More

by LIZMARLOPEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2023

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Ismael, and we look forward to seeing you again.

June 14, 2023

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Employee Rating

The dealership has poor service all across the board. The individuals I dealt with were fantastic! Jose should get a raise! The person at the parts dept also deserves a raise! the service of my car is th More

by j3onb18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Burt, Dee Dee Patterson, Connor McNally , Jose Mendoza

January 26, 2023

Dealership Rating
Employee Rating

Attention to detail and kind servicemen describes the department. Timely service with clear instructions and explanations. More

by Terrie nitta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milani Hedquist, Ryan Burt, Dee Dee Patterson, Connor McNally , Jess Taylor, Seth Taylor

December 18, 2022

Dealership Rating
Employee Rating

They are prompt and friendly. A bit expensive for a retiree. They are very knowledgeable about hybrids. More

by Zac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 17, 2022

Dealership Rating
Employee Rating

Probably the top selling oriented dealer in Utah. Major hustle and effort by sales staff! More

by JIM.CLARKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Lyons

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