Chris Koehler
Chris Koehler at 94 Nissan of South Holland

Chris Koehler | Page 5

Service & Parts Director

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Chris Koehler

April 21, 2023

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Employee Rating

.Love the service at 94 Nissan ,the atmosphere is friendly.Would recommend you all to all my family and friends More

by Cheryl
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Jacquelyn Vaughn

Apr 28, 2023

94 Nissan of South Holland responded

Cheryl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We hope to be of service to you again in the future. Regards, Liz

April 10, 2023

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Everyone is very nice if I have a question they are willing to answer for me More

by Grennetha Saulsberry
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall , Frank Kaczmarski

Apr 12, 2023

94 Nissan of South Holland responded

I’m so glad you had a nice, efficient service visit! We try to make things move along quickly so you can enjoy your car! Thanks for choosing us. Regards, Liz

February 02, 2023

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Very courteous, professional, attentive and very helpful. I am always very pleased with the service I receive. Tory, especially, is very helpful and kind. More

by jackie08
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn

Feb 05, 2023

94 Nissan of South Holland responded

Hi Jackie, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 28, 2023

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The service i received was amazing. I would recommend coming here for any other services. More

by vanessamoya37
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn

Feb 03, 2023

94 Nissan of South Holland responded

Hi Vanessa, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

January 23, 2023

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The service was less than exceptional. I had a 9am appointment. Upon arriving someone comes to my car tells me they are a bit behind and it would be about an hour to hour twenty wait even More

by Jess 88
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Recommend Dealer
No
Jan 27, 2023

94 Nissan of South Holland responded

Dear Miss Loza, My name is Matt Sappenfield and I am the Owner Loyalty Manager. We regret your most recent visit with us was not up to the standards we strive for. I make no excuses. We can assure you that we do not find this type of behavior acceptable. We would like an opportunity to make this up to you. If you are willing, we can work towards a resolution. We will cover your next oil change and tire rotation. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Please contact us at (708) 333-2000 so we can work with you to make this right. Our sincere apologies. Matt Sappenfield Owner Loyalty Manager

January 20, 2023

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I always have great experience when I get my car serviced. Very professional and friendliest staff ever. The prices are fair considering getting the quality service. Often, the wait time isn’t bad e More

by darrencebell1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn

Jan 24, 2023

94 Nissan of South Holland responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

December 30, 2022

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Professional helpful clean pleasant close responsible diverse bright nice fast experienced knowledgeable follow-up better More

by Wgastile
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Jose Lopez, Matt Sappenfield, Jacquelyn Vaughn, James Majors

Jan 04, 2023

94 Nissan of South Holland responded

We appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

December 08, 2022

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I receive courteous care at South Holland Nissan. The staff is kind & respectful & my oil change was quick & efficient. I didn’t receive my free carwash though so idk if it was because of winter seas More

by Magnitrez
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Recommend Dealer
Yes
Dec 13, 2022

94 Nissan of South Holland responded

Magnitrez, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

December 02, 2022

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There were very helpful in addressing the issues with my vehicle on several occasions. Great service overall! More

by Ja_bullock
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Frank Kaczmarski, Matt Sappenfield, Jacquelyn Vaughn

Dec 06, 2022

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

November 21, 2022

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Employee Rating

My Nissan was towed in on a Thursday and on Friday evening it was ready for pickup I was very pleased with the service I received and give it an 10 with that being the best Thanks Mr. Torre South Holl More

by jackie_woods
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

Nov 29, 2022

94 Nissan of South Holland responded

Jackie, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

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