Chris Koehler
Chris Koehler at 94 Nissan of South Holland

Chris Koehler | Page 4

Service & Parts Director

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

Contact Me
4.6
71 Reviews

Languages Spoken

English English

4.6

71 Reviews

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71 Reviews of Chris Koehler

September 12, 2023

Dealership Rating
Employee Rating

Exceptional customer service is provided, always have a positive experience. The staff is very professional. KUDOS More

by lori.valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese , Torrey Hall

Sep 16, 2023

94 Nissan of South Holland responded

Lori, we're happy to hear you had such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

August 28, 2023

Dealership Rating
Employee Rating

Tyler Was Very Professional And He Was Very Nice. He Explained To Me What Was Done On My SUV. He Listen To Me What I Told Him The Last Time What When Done My Oil Change And My Tire Rotation. He Done More

by I Don't Have One
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Dominic Fioretti, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Torrey Hall, Sylvester Pilgrom, Tyler Roberson, Jacquelyn Vaughn

Sep 01, 2023

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

August 21, 2023

Dealership Rating
Employee Rating

Clean friendly good customer service the staff is very professional I like this dealer ship More

by coolj773783 @att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Torrey Hall, Tyler Roberson, Jacquelyn Vaughn

Aug 22, 2023

94 Nissan of South Holland responded

Thank you for your vote of confidence! Our service team really enjoyed your visit, as well. Hope you have a great day and come visit us for a free car wash! Regards, Liz Sappenfield

August 03, 2023

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94 south Holland Nissan provided great service every time I go ! I Highly recommended dealership for service ! More

by zandrea Harris
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Torrey Hall, Tyler Roberson, Jacquelyn Vaughn

Aug 09, 2023

94 Nissan of South Holland responded

Hi Zandrea Harris, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Regards, Liz Sappenfield

July 31, 2023

Dealership Rating
Employee Rating

It's always a pleasure getting service at 94 Nissan. Have a great day 15 word minimum. More

by ANDYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Torrey Hall, Tyler Roberson, Jacquelyn Vaughn

Aug 09, 2023

94 Nissan of South Holland responded

Hi there!! Thank you so much for your service visit. We truly appreciate you! Regards, Liz Sappenfield

July 27, 2023

Dealership Rating
Employee Rating

Horrible communication, my car isn't fixed and they claimed to charge the battery and refused to change the battery. It's a 2021, with 12,000 miles on it. Clearly, it's a faulty battery, or electrical More

by stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derryl Reese, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Torrey Hall, Tyler Roberson, Jacquelyn Vaughn

Aug 08, 2023

94 Nissan of South Holland responded

Hi Stacy, I'm sad to hear that things didn't go down as you expected. This is not by any means reflective of our standards of service and customer satisfaction. If you could please contact our service manager, Derryl, directly on 708-225-3751, we'd like to hear all your concerns and solve any other pending issues that you may have. I'm sure once we've cleared things up, we'll win you back as a customer. At your service, Liz Sappenfield liz@94nissan.com

July 26, 2023

Dealership Rating
Employee Rating

Very enlightening experience. Service kept me up to date how the repair were coming along. More

by de4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Zac Sappenfield, Derryl Reese, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Torrey Hall, Tyler Roberson, Jacquelyn Vaughn

Aug 08, 2023

94 Nissan of South Holland responded

De4646, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards, Liz Sappenfield

June 28, 2023

Dealership Rating
Employee Rating

Love them and the popcorn great service would love a deal on oil changes my first Nissan had Kia before More

by chicago220
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Jasmine McCarroll, Taylor McCarroll , Torrey Hall, Jose Lopez, Sylvester Pilgrom, Tyler Roberson, Jacquelyn Vaughn

Aug 08, 2023

94 Nissan of South Holland responded

Chicago220, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Liz Sappenfield

June 08, 2023

Dealership Rating
Employee Rating

Honest, Friendly & Professional. ..service always complete in a timely manner. Parts effecient in recommendations/explanations. Sales reps always available willing to find & assist i More

by 17735030139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

94 Nissan of South Holland responded

We're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know! Regards, Liz Sappenfield

May 21, 2023

Dealership Rating
Employee Rating

She was very helpful to me, she made me very comfortable for taking good care of my car. More

by mkonneh61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese , Tyler Roberson

May 24, 2023

94 Nissan of South Holland responded

On behalf of our team at 94 Nissan of South Holland, we want to say a big THANK YOU! Taylor is really a great service consultant. She appreciates you as well! It was our pleasure assisting you! Regards, Liz Sappenfield

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