Chris Koehler
Chris Koehler at 94 Nissan of South Holland

Chris Koehler | Page 4

Service & Parts Director

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Chris Koehler

August 28, 2023

Dealership Rating
Employee Rating

Tyler Was Very Professional And He Was Very Nice. He Explained To Me What Was Done On My SUV. He Listen To Me What I Told Him The Last Time What When Done My Oil Change And My Tire Rotation. He Done More

by I Don't Have One
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall, Tyler Roberson, Dominic Fioretti, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Sylvester Pilgrom, Jacquelyn Vaughn

Sep 01, 2023

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

August 21, 2023

Dealership Rating
Employee Rating

Clean friendly good customer service the staff is very professional I like this dealer ship More

by coolj773783 @att.net
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Recommend Dealer
Yes
Aug 22, 2023

94 Nissan of South Holland responded

Thank you for your vote of confidence! Our service team really enjoyed your visit, as well. Hope you have a great day and come visit us for a free car wash! Regards, Liz Sappenfield

August 03, 2023

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94 south Holland Nissan provided great service every time I go ! I Highly recommended dealership for service ! More

by zandrea Harris
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Recommend Dealer
Yes
Aug 09, 2023

94 Nissan of South Holland responded

Hi Zandrea Harris, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Regards, Liz Sappenfield

July 31, 2023

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It's always a pleasure getting service at 94 Nissan. Have a great day 15 word minimum. More

by ANDYY
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Recommend Dealer
Yes
Aug 09, 2023

94 Nissan of South Holland responded

Hi there!! Thank you so much for your service visit. We truly appreciate you! Regards, Liz Sappenfield

July 27, 2023

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Horrible communication, my car isn't fixed and they claimed to charge the battery and refused to change the battery. It's a 2021, with 12,000 miles on it. Clearly, it's a faulty battery, or electrical More

by stacy
Service Price Transparency
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Service Time
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Recommend Dealer
No
Aug 08, 2023

94 Nissan of South Holland responded

Hi Stacy, I'm sad to hear that things didn't go down as you expected. This is not by any means reflective of our standards of service and customer satisfaction. If you could please contact our service manager, Derryl, directly on 708-225-3751, we'd like to hear all your concerns and solve any other pending issues that you may have. I'm sure once we've cleared things up, we'll win you back as a customer. At your service, Liz Sappenfield liz@94nissan.com

July 26, 2023

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Very enlightening experience. Service kept me up to date how the repair were coming along. More

by de4646
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2023

94 Nissan of South Holland responded

De4646, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards, Liz Sappenfield

June 28, 2023

Dealership Rating
Employee Rating

Love them and the popcorn great service would love a deal on oil changes my first Nissan had Kia before More

by chicago220
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Jose Lopez, Sylvester Pilgrom, Jacquelyn Vaughn

Aug 08, 2023

94 Nissan of South Holland responded

Chicago220, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Liz Sappenfield

June 08, 2023

Dealership Rating
Employee Rating

Honest, Friendly & Professional. ..service always complete in a timely manner. Parts effecient in recommendations/explanations. Sales reps always available willing to find & assist i More

by 17735030139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

94 Nissan of South Holland responded

We're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know! Regards, Liz Sappenfield

May 21, 2023

Dealership Rating
Employee Rating

She was very helpful to me, she made me very comfortable for taking good care of my car. More

by mkonneh61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Tyler Roberson

May 24, 2023

94 Nissan of South Holland responded

On behalf of our team at 94 Nissan of South Holland, we want to say a big THANK YOU! Taylor is really a great service consultant. She appreciates you as well! It was our pleasure assisting you! Regards, Liz Sappenfield

May 06, 2023

Dealership Rating
Employee Rating

I often come in for service, but I bought the car with the sales consultant Deshun Jones. He was knowledgeable, helpful, and went the extra mile. The service department has ALWAYS been helpful. This is my More

by pparkslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otis Smith, Deshun Jones, Taylor McCarroll , Jose Lopez

May 10, 2023

94 Nissan of South Holland responded

Pparkslee, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day! Please come see us again for your first free oil change! Regards, Liz Sappenfield

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