Chris Krueger

Jeff was excellent to work with. Very professional, knowledgeable, and listened to my needs to adjust to the right vehicle and options. When it came to talk about warranty and fi Very professional, knowledgeable, and listened to my needs to adjust to the right vehicle and options. When it came to talk about warranty and financing - Chris and Andrew were both also very professional and straightforward, making the experience surprisingly easy. I am very pleased with the entire experience of purchasing a vehicle from Hawk Ford, and would recommend them to anyone without hesitation. More

by WB Verified Customer Verified Customer

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The Service Department was very helpful, and I especially want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One s want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One suggestion: it would be great if photos were added for all members of both the Service and Sales Departments. This would make it easier to know who to thank and recognize. The only hiccup was in communication between departments. My salesperson, DJ, was on vacation but had told me the part should arrive by Thursday. I had to call Sales myself to check on it, and while Chris in Sales (covering for DJ) was helpful, he was swamped with management duties. I called back to Chris later that day, but he had already left without following up, so I still didn’t know if I could bring my truck in for the installation—no one seemed to know. The next day, I called Quick Service (contact info provided by DJ) and spoke with Josh. At first, he couldn’t find the roll top but then located it, confirmed it was there, and told me to bring the truck in. He completed the installation that day—great service once I connected with the right person. Overall, I’m very happy with the service and appreciate everyone’s hard work. More

by SHAAS@remax.net Verified Customer Verified Customer

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A very easy and enjoyable car buying experience. Staff was super friendly and placed zero pressure on me. Staff was super friendly and placed zero pressure on me. More

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The entire team was very helpful, knowledgeable, and professional. The buying experience was the best I’ve had. I highly recommend this team. professional. The buying experience was the best I’ve had. I highly recommend this team. More

by BWOJCIE Verified Customer Verified Customer

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People on staff you’re very professional Sam was honest giving me the best price I’m very happy with my purchase giving me the best price I’m very happy with my purchase More

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Inexperienced salesman. I asked specific questions about an item(s) that were to be included on the order and was told they were included - not the case! Hawk Ford needs t I asked specific questions about an item(s) that were to be included on the order and was told they were included - not the case! Hawk Ford needs to make this right! Lo balled my trade. I ended up selling myself for $5000 more than the lo ball figure More

by RIVRMAN2 Verified Customer Verified Customer

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I was very pleased with there service they went all out to make a deal to make a deal More

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Very personable. Very knowledgeable. Best car buying experience I have ever had. Went above and beyond expatations. Would definitely come back for another vehicle. Wo Very knowledgeable. Best car buying experience I have ever had. Went above and beyond expatations. Would definitely come back for another vehicle. Would recommend to everyone. More

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Always professionally handled in service Thanks to the Team at Hawk Ford of St Charles. Team at Hawk Ford of St Charles. More

by CRANEZOO Verified Customer Verified Customer

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They worked with me to find the vehicle that met my requirements and followed up on a regular basis until we found the perfect match. Great customer service. requirements and followed up on a regular basis until we found the perfect match. Great customer service. More

by GAMMACAMS Verified Customer Verified Customer

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