Chris Lardieri | Page 9

GREAT DEALERSHIP .I LIKE MIKE A.MY SALES REP.& JEFF HENRY WHO HELPED ME OUT WITH MY NAVIGATION SYSTEM AND U-CONNECT ACCESS, G.OOD KNOWLEDGEABLE EMPLOYEES WHO HELPED ME OUT WITH MY NAVIGATION SYSTEM AND U-CONNECT ACCESS, G.OOD KNOWLEDGEABLE EMPLOYEES More

by aherman2010 Verified Customer Verified Customer

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They had my car for two weeks never diagnosed it or any repairs needed. Then when I picked it up to bring to another dealership I had to put air in the rear tire. They text you daily to tell you nothing. repairs needed. Then when I picked it up to bring to another dealership I had to put air in the rear tire. They text you daily to tell you nothing. Horrible place to do business More

by james12675 Verified Customer Verified Customer

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I leased a 2019 Grande Cherokee from RT 18 and have had it serviced there in spite of closer to home options, all based on current recommendations. People who have bought from this dealership for many many it serviced there in spite of closer to home options, all based on current recommendations. People who have bought from this dealership for many many years. Recently the seatbelt alarm, airbag alarm all were continually going off to the point of great annoyance. Long story short the Team at RT 18 resolved the problem. Great dealership, great people. Bill H More

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Streamlined service. I was pleased not to have to fight for a warranty claim for Hood corrosion on my 2018 Pacifica. I hope the fix is as streamlined as the claims process. for a warranty claim for Hood corrosion on my 2018 Pacifica. I hope the fix is as streamlined as the claims process. More

by smcrosby Verified Customer Verified Customer

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Got a brand new durango from this dealership. Has 1000 miles and has an engine problem. I spoke to the manager who never got back miles and has an engine problem. I spoke to the manager who never got back More

by jjrobinsondc Verified Customer Verified Customer

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Just wanted to say how professional rt 18 auto is. This is my third purchase of a jeep. My first two purchases were at Samsung auto in Rahway. I have to say I’m so disappointed in the way they handle the is my third purchase of a jeep. My first two purchases were at Samsung auto in Rahway. I have to say I’m so disappointed in the way they handle their repeat customers. Dealership treats us like a number. From the minute I spoke with Paul Falciglia on the phone I realized the I should have purchased from here Slight mistake on my part with my radio, service department went above and beyond to help me. As I drove up attendance at door we’re kind. Not at all at Samsung auto. Would highly recommend this dealership. Thanks to ALL so much. Lori Vitti More

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They performed an oil change on my car and checked if the car needed anything else and sent me on my way. They communicated well and got me a lift to and from till my car was ready. Great experience! car needed anything else and sent me on my way. They communicated well and got me a lift to and from till my car was ready. Great experience! More

by abbyprato Verified Customer Verified Customer

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Always great service, recommended to others, friendly and experienced staff, work is done fast and I never experienced any issues with the service .. will be back again and again experienced staff, work is done fast and I never experienced any issues with the service .. will be back again and again More

by myaleah1004 Verified Customer Verified Customer

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It was a great experience from beginning to end. Everyone was extremely helpful and pleasant. I highly recommend Route 18 to friends and family for all their service needs. was extremely helpful and pleasant. I highly recommend Route 18 to friends and family for all their service needs. More

by mastro1125 Verified Customer Verified Customer

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Great customer service. Service was quick, easy and everyone was friendly. All my questions were answered. Will be coming back for future services with this location. everyone was friendly. All my questions were answered. Will be coming back for future services with this location. More

by acevedo42094 Verified Customer Verified Customer

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