Chris Laux
Chris Laux at Bergeron Chrysler Dodge Jeep Ram
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Chris Laux | Page 2

Service Advisor

Bergeron Chrysler Dodge Jeep Ram

3525 Veterans Memorial Blvd
Metairie, LA 70002

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3.9
63 Reviews
3.9

63 Reviews

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63 Reviews of Chris Laux

June 17, 2022

Dealership Rating
Employee Rating

Went in knowing exactly what I wanted and left with exactly what I wanted. There was no hassle whatsoever. And they were very helpful with my first major car purchase on my own. Answered all my questio More

by lexilhebert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haasan Green, Alexis Diaz , Brandon Schneider

May 28, 2022

Dealership Rating
Employee Rating

Great people ,, very professional, and they listen ,, we may not know how to explain in their language , thanx More

by mikecorobello4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 06, 2022

Dealership Rating
Employee Rating

I've been buying cars for 60 years. I can say my experience with Jesse has never been equaled. He is by far the best I have ever dealt with. Extremely knowledgeable regarding the tech e More

by ron98
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Fonseca

July 09, 2021

Dealership Rating
Employee Rating

Service members Always professional and friendly and do everything they can to help.My vehicle has only been brought to them for the last nine years since it’s purchase. More

by pbnj7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: McLean Bergeron, Billy Christina, Jim Russo, Luis Ramos, Danielle Watkins , Brandon Schneider, David and mike - service

June 10, 2021

Dealership Rating
Employee Rating

I had a great experience buying my Dodge Challenger from Bergeron! Joe Maiorana was very easy to work with, he was not a pushy salesman at all. I wish all car buying experiences were like this. I ordered my More

by hcarrone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Maiorana, Eddie Salminen

February 15, 2021

Dealership Rating
Employee Rating

The issue was not resolved. Messaged with my rep about it not being right. He confirmed it was still happening and never heard from him again. More

by ang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 18, 2021

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

February 02, 2021

Dealership Rating
Employee Rating

Very happy with everyone at Bergeron! I’ve bought many vans over the years from Bergeron, Town & Country's and two Pacifica’s. Steven Reimer has helped me with the two Pacifica’s. He is so nice, and make More

by gardenlane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Riemer, Neal Poché

Feb 18, 2021

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

January 11, 2021

Dealership Rating
Employee Rating

Chris always does a great job every time that I interact with him. His professionalism and friendly demeanor are both most appreciated, and he always does what he can to get me in/out of there. More

by jdrinnola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 12, 2021

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback and for choosing Bergeron Auto!

January 10, 2021

Dealership Rating
Employee Rating

I recently purchased a 2021 Jeep Cherokee Latitude Plus. Lionel is an exceptional salesman. Explained all the features about my new vehicle. I’m extremely happy with Jeep. More

by sandyhabbaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Ramos , Lionel Brown

Jan 12, 2021

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the feedback and choosing Bergeron Auto!

January 09, 2021

Dealership Rating
Employee Rating

as is the usual case every time i get service no one returns calls as promised i got a text regarding my last visit i responded brandon did not get back to me chris promised a call back never h More

by cljknee
Recommend Dealer
No

Other Employees Tagged: Brandon Schneider

Jan 12, 2021

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

Jan 13, 2021

cljknee responded

i wold like to speak to a service manager 5047808617

Jan 13, 2021

Bergeron Chrysler Dodge Jeep Ram responded

I've let the Service Managers know and one will be contacting you shortly.

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