Chris Leporte
Chris Leporte at Toyota of Coconut Creek

Chris Leporte | Page 52

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
912 Reviews
4.7

912 Reviews

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912 Reviews of Chris Leporte

December 27, 2021

Dealership Rating
Employee Rating

Service people courteous & helpful. Work was done quickly and expertly. All did their best to make experience very pleasant. Thank you! More

by LAGRECO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Zeke Howes , Juan Diaz

Dec 27, 2021

Toyota of Coconut Creek responded

Hearing we made your service experience easy and pleasant from start to finish brings a smile to our faces. Thank you for reviewing Al Hendrickson Toyota and for trusting us with the job!

December 27, 2021

Dealership Rating
Employee Rating

Very good service thank you I will recommend the great service and attention from everyone More

by EJACK44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2021

Toyota of Coconut Creek responded

It means so much that you plan to recommend us! We're honored that our attentive care has earned your support at Al Hendrickson Toyota, and we look forward to our next opportunity to take great care of you!

December 27, 2021

Dealership Rating
Employee Rating

Service for the vehicle great but for customer service I give 0 Chris l very rude & unprofessional More

by TUNESHE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Toyota of Coconut Creek responded

Though it's great to hear that you're pleased with the quality of our work, it's concerning that the treatment you received from our team did not reflect our high standards. I appreciate you bringing this to my attention, and this feedback will be addressed with the proper personnel. If you wish to elaborate, or if I can do anything to better this situation, please don't hesitate to contact me. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 24, 2021

Dealership Rating
Employee Rating

I am so disappointed in the service. I will not be coming back if they don't make it right. My new vehicle is insured and not to mention insured to the wazoooo with after market repair insurance purchased at More

by Nyserge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jan 16, 2022

Toyota of Coconut Creek responded

It's clear that you're upset, and I'm so sorry that our team didn't make more of an effort to find a solution for the issues you were facing. I want to assure you that our guests are so much more than a number to us, and we are very grateful for your business. I will speak with my team about the details of this review to find out why we were unable to assist you, but it would be a great help if you would contact me so we can connect as well. Your satisfaction is always a priority, and I want to see what I can to do better this situation for you. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 22, 2021

Dealership Rating
Employee Rating

Poor quality control as far as making sure that car under service all the work is done properly. More

by DOUBLE_ANGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Toyota of Coconut Creek responded

We want guests to be confident in our services so it was hard to see this feedback. I sincerely apologize for leaving the wrong impression and I would be more than willing to talk if you'd like to discuss this further. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 22, 2021

Dealership Rating
Employee Rating

Service was great, they took me without and appointment and my car was done within the estimate time frame provided More

by Ymelda luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021

Toyota of Coconut Creek responded

Ymelda, thank you for the great review! We appreciate your support and are thrilled to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 22, 2021

Dealership Rating
Employee Rating

Awesome service. Was advice of the long wait time snd I appreciated that. Awesome job More

by lewispaulj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Chris Kulazidis, Fred Mohi

Dec 23, 2021

Toyota of Coconut Creek responded

Feedback like yours means a lot to us! Thank you for the great review and we hope to see you at Al Hendrickson Toyota again next time!

December 21, 2021

Dealership Rating
Employee Rating

Reliable, staff are friendly, keep you informed, no long wait the overall service is excellent More

by juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer

Dec 22, 2021

Toyota of Coconut Creek responded

We're happy to hear that the Al Hendrickson Toyota team made sure your service experience went off without a hitch. Thank you so much for the kudos!

Dec 21, 2021

juan responded

Yes

December 20, 2021

Dealership Rating
Employee Rating

I think this dealership is a wonderful dealership and a great place to buy a car More

by jromero267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Dec 20, 2021

Toyota of Coconut Creek responded

Thanks for the fantastic review! We hope to see you back at Al Hendrickson Toyota again soon!

December 19, 2021

Dealership Rating
Employee Rating

The service was great and the timing of the service was awesome too the best More

by SBIENAIME954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Toyota of Coconut Creek responded

We are always happy to help you out! Thanks for the great review!

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