Chris Leporte
Chris Leporte at Toyota of Coconut Creek

Chris Leporte | Page 53

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
912 Reviews
4.7

912 Reviews

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912 Reviews of Chris Leporte

December 18, 2021

Dealership Rating
Employee Rating

It’s old , crowded and not well managed. Mostly the appointment makers are at fault. What a difference at Wesley chapel, More

by Kar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 05, 2022

Toyota of Coconut Creek responded

This is certainly not the feedback we hope to receive from our guests, and I'm sorry to hear you're disappointed in your service experience. I want to assure you that providing efficient and organized service is always a priority, and it's tough to hear that we aren't hitting the mark. I will discuss this input with my team so we can strategize what more we can do to keep things in order. If there is anything more you wish to share that will assist us in making improvements to our practices, please don't hesitate to contact me. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 18, 2021

Dealership Rating
Employee Rating

They are very professional, courteous and knowledgeable staff at this location and I appreciate the quality of work they perform. More

by CLAUDEENWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Dec 20, 2021

Toyota of Coconut Creek responded

Thank you for sharing your terrific review of our team! We are proud to have earned your business here at Al Hendrickson Toyota and we are looking forward to the next opportunity to assist you. Have a wonderful day!

December 17, 2021

Dealership Rating
Employee Rating

Friendly service, quick about getting the car service done. Informs clients of information clients didn't know. More

by mmbojkor2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, Oscar Vizcarra , Shedrick Anderson, Chris Kulazidis

Dec 17, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 16, 2021

Dealership Rating
Employee Rating

Service writer Chris Laporte is always a pleasure to work with. Al Hendrickson Toyota is lucky to have him. More

by jeffro3d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Toyota of Coconut Creek responded

We feel very fortunate to have Chris on our team, and we're so glad you enjoy working with him. Thank you for taking the time to provide the Al Hendrickson Toyota team with some positive feedback, and until we see you next, drive safely!

December 16, 2021

Dealership Rating
Employee Rating

great services and low time to waiting , Profesional staff and faster attended, the room services its good More

by DIEGOCUERVO083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Toyota of Coconut Creek responded

It's fantastic to hear that our efficient and professional care earned us this high rating from you, Diego! We hope you continue to rely on Al Hendrickson Toyota for all your automotive needs in the future, and we'll be ready to lend a hand whenever you need it!

December 15, 2021

Dealership Rating
Employee Rating

Had no problem booking both of mine units and they both came out when they were suppose to. Thank you More

by john.sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Toyota of Coconut Creek responded

It was our pleasure to assist you with your service needs. Thank you so much for choosing Al Hendrickson Toyota!

December 14, 2021

Dealership Rating
Employee Rating

Always had good experience with Al H. But my recent service was not complete. I had a tire pressure light go on and asked to check for a leak. Result was no leak. Two days later same issue. I couldn’t More

by kerteszlou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Female service manager

Jan 05, 2022

Toyota of Coconut Creek responded

I apologize that your recent service experience was disappointing and that your issue was not solved right away. We certainly hope to provide more effective service than this, and I am sorry that we let you down. I apologize for any inconvenience that resulted from your visit, and I will share your feedback with our team to ensure that we continue to improve moving forward. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 13, 2021

Dealership Rating
Employee Rating

I have been doing business with this dealership for fourteen years and they provide excellent customer service. Chris Laporte my service advisor is professional, courteous and extremely helpful. Lookin More

by DENTONWIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Toyota of Coconut Creek responded

We are lucky to have you as a customer at Al Hendrickson Toyota! Chris is always happy to assist you with your vehicle and appreciates your kind words! See you next time! Thank you so much for your continued trust in our business.

December 13, 2021

Dealership Rating
Employee Rating

I truly appreciate their cost of service and recommendations. Even though they are recommended there's no pressure for additional services. More

by TROPICALISLEKEITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Toyota of Coconut Creek responded

Thank you for choosing Al Hendrickson Toyota for your auto service needs! We love to hear that you can depend on our team for excellent care. Hope to see you at your next visit!

December 11, 2021

Dealership Rating
Employee Rating

The service was completed in the time frame promised . I would recommend them to others. More

by heathercnsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Toyota of Coconut Creek responded

Heather, we're so happy that our efficient and timely service made your visit so positive. It means so much that you plan to recommend Al Hendrickson Toyota, and we look forward to your next visit!

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