Service was prompt safe and polite. Representative was
extremely careful and very informative. Outside waiting area had enough room for multiple people to be socially distant.
extremely careful and very informative. Outside waiting area had enough room for multiple people to be socially distant.
More
by dronix_2
Verified Customer
Verified Customer
Sep 20, 2020 -
Toyota of Coconut Creek responded
Feedback like this makes our day and we appreciate you taking the time to post about your experience. It is our goal to meet the needs of guests and we are honored to have your business at Al Hendrickson Toyota!
Chis Laport did an great job. Let me know about progress
and completion. Service was completed in a timely fashion.
When I spend $440 ,I would expect a car wash
and completion. Service was completed in a timely fashion.
When I spend $440 ,I would expect a car wash
More
by KRYMUT53
Verified Customer
Verified Customer
Sep 13, 2020 -
Toyota of Coconut Creek responded
Thank you for taking the time to leave us a review and feedback. I will certainly let Chris know that you appreciate his help, and I will certainly share your comments with our team and we will work to improve our process going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call.
Thank you,
Gary Cann - Vice President Parts and Service - (954) 972-1100
Usually have my truck serviced at Deerfield Toyota. Al
Hendrickson did the work I asked for and while quick I was unimpressed with the return of my vehicle in that it wasn’t washed like Deerfield Toyota d
Hendrickson did the work I asked for and while quick I was unimpressed with the return of my vehicle in that it wasn’t washed like Deerfield Toyota does and upon further inspection found 2 greasy hand prints on the hood probably left from when hood was closed.
More
by KURT1LITCH
Verified Customer
Verified Customer
Sep 24, 2020 -
Toyota of Coconut Creek responded
We want guests to be confident in our services so it's hard to see this feedback. I apologize for not leaving a better first impression and I will be sure to address these concerns with my team so we can improve moving forward. If you would like to speak with us directly, please don't hesitate to call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100.
I went there for the recall and Chris was very helpful,
knowledgeable, and very professional, then I went back to do the oil change, this time, Jennifer was available and she was very professional, knowled
knowledgeable, and very professional, then I went back to do the oil change, this time, Jennifer was available and she was very professional, knowledgeable and helpful too.
Great staff
More
by FRITZTRADINGS
Verified Customer
Verified Customer
Sep 08, 2020 -
Toyota of Coconut Creek responded
Thank you for taking the time to leave us a review! We are grateful Chris and Jennifer took good care of you here at Al Hendrickson Toyota, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!
Great service and knowledgeable personnel. I usually
deal with Chris Laporte and find that his expertise and courtesy has really made it easier to have my car serviced and any problems resolved.
deal with Chris Laporte and find that his expertise and courtesy has really made it easier to have my car serviced and any problems resolved.
More
by syldor1703
Verified Customer
Verified Customer
Aug 25, 2020 -
Toyota of Coconut Creek responded
Thank you for the wonderful feedback about our Service Department! We are so happy that you can depend on Chris to keep you safe out on the road. Hope to see you next time at Al Hendrickson Toyota!
Chris was a pleasure to work with and was extremely
helpful. I've taken my vehicle to other local dealerships and this was a much better experience.
helpful. I've taken my vehicle to other local dealerships and this was a much better experience.
More
by gregheiman15
Verified Customer
Verified Customer
Aug 19, 2020 -
Toyota of Coconut Creek responded
Greg - It means a lot to hear that our service stood out to you. Thank you for rating Al Hendrickson Toyota five stars and giving a shout out to Chris! We look forward to your next visit with us.
Chris Leporte is the BEST !
Been through many Toyota's with Chris. Very professional, easy to make my appointment and always keeps my in the Loop.
Been through many Toyota's with Chris. Very professional, easy to make my appointment and always keeps my in the Loop.
More
by rick.waldman
Verified Customer
Verified Customer
Aug 09, 2020 -
Toyota of Coconut Creek responded
Hi Rick - Hearing that Chris has made your experiences so transparent and efficient made us smile! We appreciate your loyalty to Al Hendrickson Toyota and we thank you for taking the time to review us. Safe travels and we hope to see you again down the road!
My car was towed in Monday got my car back Wednesday
Toyota gave me a loaner for a day. My Service adviser is Chirs La port who I think is the Best . Cam back Thursday and finished putting AC filter in
Toyota gave me a loaner for a day. My Service adviser is Chirs La port who I think is the Best . Cam back Thursday and finished putting AC filter in and washed my car. I can’t say enough about dealer ship as I always have repairs done and vvery sati
More
by lynneberwald
Verified Customer
Verified Customer
Aug 03, 2020 -
Toyota of Coconut Creek responded
Thank you so much for your support! We are glad to hear that you had such a great experience working with Chris and the team. Safe travels and we hope to earn your business at Al Hendrickson Toyota again in the future!
Completely satisfied I would recommend Al Hendrickson
toyota to all my families and friends, the Paul and Adrian Alvarez was very courteous and professional, thanks guys.
toyota to all my families and friends, the Paul and Adrian Alvarez was very courteous and professional, thanks guys.
More
by DBLACKS18
Verified Customer
Verified Customer
Aug 02, 2020 -
Toyota of Coconut Creek responded
Thank you for the 5-star review! We are grateful for your business here at Al Hendrickson Toyota, and we will certainly let Paul and Adrian know that you appreciate their help. We hope to see you again sometime!
Dec 21, 2022 -
DBLACKS18 responded
Thanks for your service, Paul is a very good salesperson
great service but
Had to bring truck back not 24 hour later problem with the work that was done
they took care of it with a smile and quick No Charge
Had to bring truck back not 24 hour later problem with the work that was done
they took care of it with a smile and quick No Charge
More
by ALEX
Verified Customer
Verified Customer
Jul 30, 2020 -
Toyota of Coconut Creek responded
Alex, thank you for giving us an opportunity to make this right here at Al Hendrickson Toyota. If you ever need anything else, don't hesitate to come back and see us again!