Chris Matthews
Chris Matthews at City Automall Ford
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Chris Matthews

General Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
73 Reviews

Dealership Experience

9 yrs, 11 mos

Industry Experience

27 yrs

Languages Spoken

English English

4.9

73 Reviews

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73 Reviews of Chris Matthews

April 24, 2025

Dealership Rating
Employee Rating

Great and pleased with the level of professionalism shown throughout the whole process last weekend More

by Anon
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Will Zeller

Apr 28, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2025

Dealership Rating
Employee Rating

Brook and the entire City Ford team were great to work with. Great service, great communication, and great people. I have always had great experiences with City Ford and Brook ensured that continued. T More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Brook Allen

Apr 21, 2025

City Automall Ford responded

Rich, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We sincerely value your business and look forward to your next visit!

April 18, 2025

Dealership Rating
Employee Rating

I knew what truck I wanted, they helped quickly get the order placed. No pressure on upselling anything and no pressure or sales tactics for selling warranty at the end. They run a good service shop too. More

by trevor.troxel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alissa Furry, Dorene Trammel

Apr 21, 2025

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

April 11, 2025

Dealership Rating
Employee Rating

I stopped in to check out used Ford Mavericks, but say this new one that I liked and talked to Cole and he was very informative on it and was very helpful, I would say the truck and Cole were the reason I More

by kevinc101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Cole Findley

Apr 16, 2025

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2025

Dealership Rating
Employee Rating

Appreciate the time taken to test drive cars, explain the features and then provide proposal. Was no pressure as wanted to review information and options. Returned next day to buy newer vehicle. Appreciate t More

by lshambarger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston

Apr 11, 2025

City Automall Ford responded

We are glad we could help! We look forward to your next visit! Take care!

April 04, 2025

Dealership Rating
Employee Rating

Best experience I have ever had at a dealership. Would recommend anyone looking for vehicle to go to them. More

by anthony.wells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Zeller

Apr 09, 2025

City Automall Ford responded

Anthony, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 30, 2025

Dealership Rating
Employee Rating

The deal ship was very friendly from the receptionist to meeting Cole. Cole was very helpful in making the process go smoothly and and efficiently. More

by jmasteinau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Findley

Apr 04, 2025

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2025

Dealership Rating
Employee Rating

Bought the truck from out of state. We met half way to sign paperwork and to pickup the truck. I had no issues they made everything easy and simple on my end. More

by joek9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston, Danny Roller

Mar 12, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2025

Dealership Rating
Employee Rating

Blake is the best salesperson that I have ever worked with. City Chevy/Ford is a great place to do business! More

by dexterwise33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2025

City Automall Ford responded

Thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

Dealership Rating
Employee Rating

Ty was very helpful throughout the whole process! I would recommend him as your sales person for any new car you want to purchase in North Eastern Indiana! More

by jsalesman47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston

Feb 18, 2025

City Automall Ford responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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