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Chris Mercer
Chris Mercer at Larson Ford

Chris Mercer | Page 10

Q/L Manager - Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

Contact Me
4.9
118 Reviews

Dealership Experience

13 yrs, 9 mos

4.9

118 Reviews

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118 Reviews of Chris Mercer

February 08, 2023

Dealership Rating
Employee Rating

Excellent customer service, friendly and professional! Chris Mercer was a pleasure to work with and I was taken in promptly for my appointment. More

by slynclarke092973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2023

Larson Ford responded

It's great to hear that Chris took such great care of you! Thank you for choosing Larson Ford and for sharing your experience. Safe travels ahead!

February 07, 2023

Dealership Rating
Employee Rating

Very good work! Definitely will bring my car again. They had good customer service too. More

by julioargueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2023

Larson Ford responded

We're delighted that you had such a successful experience working alongside the Larson Ford team! Thanks for the kudos and we look forward to your next visit.

January 27, 2023

Dealership Rating
Employee Rating

Very friendly and professional dealership. I love going there either to buy a car or have one serviced or repaired. More

by doncollins73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Larson, Mark Mura, Tracy Black, Joe Yannon

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Jan 27, 2023

Larson Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Larson Ford. Safe travels!

January 18, 2023

Dealership Rating
Employee Rating

Fast service great advisor Chris got me in on a Saturday in and out thank you More

by mooseautodetail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Larson, Tracy Black, Joe Yannon

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Jan 19, 2023

Larson Ford responded

It's great to hear that Chris took such great care of you! Thank you for choosing Larson Ford and for sharing your experience. Safe travels ahead!

November 02, 2022

Dealership Rating
Employee Rating

Always bring my car to Larson Ford for service and have never been disappointed. Chris Mercer took me right in and was outstanding to deal with. Thanks, Chris More

by MIC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 02, 2022

Larson Ford responded

We're delighted Chris could welcome you back with the excellent service you've come to expect at Larson Ford! Thanks for being a loyal customer. We look forward to working with you again!

October 04, 2022

Dealership Rating
Employee Rating

Always a l pleasure to deal with Chris Mercer in the Service Department. Very satisfied! More

by Thunderkat377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 05, 2022

Larson Ford responded

Reviews like this one make our day! Thanks from Chirs and the Larson Ford team!

September 30, 2022

Dealership Rating
Employee Rating

Most of the time fast service , very friendly, when make an appointment, pull you in right away More

by Tonypontiac2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Larson, Tracy Black, John Kaiser

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Sep 30, 2022

Larson Ford responded

Thank you for the great review, Tony! We are thrilled to hear that you had a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back again down the road!

August 24, 2022

Dealership Rating
Employee Rating

The dealership took care of my repair quickly and completely they were polite and finished the work when projected More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 24, 2022

Larson Ford responded

Dan, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back!

August 05, 2022

Dealership Rating
Employee Rating

Always personal, professional and reliable Time was great with waiting room. I like reviewing results with staff More

by Geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser, Dave Pirk

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Aug 05, 2022

Larson Ford responded

When we see words like "personal", "professional", and "reliable" it lets us know we are doing a great job! Thank you for reviewing Larson Ford. Have a lovely day!

July 20, 2022

Dealership Rating
Employee Rating

Larson Ford has been great for service and Sales. We have had a great experience especially in service with Mitch. More

by Fmcniece66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 20, 2022

Larson Ford responded

We appreciate you giving Mitch and the Larson Ford team a shoutout. Thanks so much for being a fan and we hope to see you again next time!

Jul 21, 2022

Fmcniece66 responded

Mitch was my contact in service and he excelled in all areas.

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