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Chris Mercer

Overview Reviews (126) Inventory (233)

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Chris Mercer

Chris Mercer | Page 11

Q/L Manager - Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.9

126 Reviews

Overview Reviews (126) Inventory (233)

Dealership Experience

14 yrs

4.9

126 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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126 Reviews of Chris Mercer

January 27, 2023

Dealership Rating

Employee Rating

Very friendly and professional dealership. I love going there either to buy a car or have one serviced or repaired. I love going there either to buy a car or have one serviced or repaired. More

by doncollins73

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Larson, Mark Mura, Tracy Black, Joe Yannon

Jan 27, 2023 -

Larson Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Larson Ford. Safe travels!

January 18, 2023

Dealership Rating

Employee Rating

Fast service great advisor Chris got me in on a Saturday in and out thank you in and out thank you More

by mooseautodetail

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Larson, Tracy Black, Joe Yannon

Jan 19, 2023 -

Larson Ford responded

It's great to hear that Chris took such great care of you! Thank you for choosing Larson Ford and for sharing your experience. Safe travels ahead!

November 02, 2022

Dealership Rating

Employee Rating

Always bring my car to Larson Ford for service and have never been disappointed. Chris Mercer took me right in and was outstanding to deal with. Thanks, Chris never been disappointed. Chris Mercer took me right in and was outstanding to deal with. Thanks, Chris More

by MIC13

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Nov 02, 2022 -

Larson Ford responded

We're delighted Chris could welcome you back with the excellent service you've come to expect at Larson Ford! Thanks for being a loyal customer. We look forward to working with you again!

October 04, 2022

Dealership Rating

Employee Rating

Always a l pleasure to deal with Chris Mercer in the Service Department. Very satisfied! Service Department. Very satisfied! More

by Thunderkat377

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 05, 2022 -

Larson Ford responded

Reviews like this one make our day! Thanks from Chirs and the Larson Ford team!

September 30, 2022

Dealership Rating

Employee Rating

Most of the time fast service , very friendly, when make an appointment, pull you in right away an appointment, pull you in right away More

by Tonypontiac2006

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robert Larson, Tracy Black, John Kaiser

Sep 30, 2022 -

Larson Ford responded

Thank you for the great review, Tony! We are thrilled to hear that you had a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back again down the road!

August 24, 2022

Dealership Rating

Employee Rating

The dealership took care of my repair quickly and completely they were polite and finished the work when projected completely they were polite and finished the work when projected More

by Dan

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 24, 2022 -

Larson Ford responded

Dan, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back!

August 05, 2022

Dealership Rating

Employee Rating

Always personal, professional and reliable Time was great with waiting room. I like reviewing results with staff great with waiting room. I like reviewing results with staff More

by Geo

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Kaiser, Dave Pirk

Aug 05, 2022 -

Larson Ford responded

When we see words like "personal", "professional", and "reliable" it lets us know we are doing a great job! Thank you for reviewing Larson Ford. Have a lovely day!

July 20, 2022

Dealership Rating

Employee Rating

Larson Ford has been great for service and Sales. We have had a great experience especially in service with Mitch. We have had a great experience especially in service with Mitch. More

by Fmcniece66

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 20, 2022 -

Larson Ford responded

We appreciate you giving Mitch and the Larson Ford team a shoutout. Thanks so much for being a fan and we hope to see you again next time!

Jul 21, 2022 -

Fmcniece66 responded

Mitch was my contact in service and he excelled in all areas.

June 14, 2022

Dealership Rating

Employee Rating

Never pushy. Always let’s you know what needs to be done now and what can be done later. They give you windows of time so you can plan better. Work to satisfy yo Always let’s you know what needs to be done now and what can be done later. They give you windows of time so you can plan better. Work to satisfy you. More

by esjinks

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Porbansky

Jun 14, 2022 -

Larson Ford responded

Thank you for this great review! We love to hear that the Larson Ford team offers thorough communication to meet your needs with transparency. We look forward to working with you again!

May 07, 2022

Dealership Rating

Employee Rating

Nothing but the best experience at Larson Ford from sales to service. I recommend everyone visit Larson Ford for a new or used car you will not be disappointed. to service. I recommend everyone visit Larson Ford for a new or used car you will not be disappointed. More

by vikings01

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robert Larson, Tim Pellicano, Robert F. Barranger Jr., Tracy Black

May 09, 2022 -

Larson Ford responded

We're glad the Larson Ford team delivers excellent service across every department! Thank you for your loyal business and recommendation - we are sincerely grateful for the support! Till next time.

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