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Chris Mercer
124 Reviews
Dealership Experience
13 yrs, 11 mos
124 Reviews
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124 Reviews of Chris Mercer
August 22, 2023
Great service! Always on time and easy to schedule appointments. The service department is patient and explains everything to us. Thank you! Always on time and easy to schedule appointments. The service department is patient and explains everything to us. Thank you! More
by TFPetersen
Other Employees Tagged: John Kaiser, Dave Pirk
August 21, 2023
August 13, 2023
Service Dept: Recently I was over due an oil change, so ford got me an appointment. Appointment day, I was talking with service advisor about oil change, and about my transmission slip, they looked at an ford got me an appointment. Appointment day, I was talking with service advisor about oil change, and about my transmission slip, they looked at and changed the fluid, and completed the oil change, tire rotation. Got me in and out in about 1 hour. High Mileage Ford Escape. Thank you Larson for your continued great service. More
by Richw
August 02, 2023
The dealership was awesome the only have one complaint is that I’m very upset that my truck came back with greasy finger prints all over the hood and fenders and driver door that I’m very upset that my truck came back with greasy finger prints all over the hood and fenders and driver door More
by Klabor1034
Other Employees Tagged: John Kaiser, Dave Pirk , Pick up driver Greg
July 21, 2023
Conversations are on a personal level. The subject matter is always discussed professionally. The information is always trustworthy. The subject matter is always discussed professionally. The information is always trustworthy. More
by joeeitnerjr
Other Employees Tagged: John Kaiser, Joe Yannon
July 13, 2023
Larson Ford excellent service team and staff all around They take the to answer all questions as well as being polite. Neve have I had a good experience with any dealership until Larson ford They take the to answer all questions as well as being polite. Neve have I had a good experience with any dealership until Larson ford More
by tomtech2000
Other Employees Tagged: Robert Larson, Tracy Black, John Kaiser, Joe Yannon , Paul tomaselli
May 13, 2023
Chris, Mitch & entire Larson Ford family are the leader in their industry... The quality of mechanics, customer service and cost effectiveness are unrivaled... Always grateful to work w/professionals when/ in their industry... The quality of mechanics, customer service and cost effectiveness are unrivaled... Always grateful to work w/professionals when/if my vehicle needs to be serviced.. More
by Oldurtyjerz
Other Employees Tagged: Robert Larson
May 10, 2023
Took F150 for service. John the service rep was knowledgeable, thorough and courteous. Job was done well and on time. Very pleased! John the service rep was knowledgeable, thorough and courteous. Job was done well and on time. Very pleased! More
by joeeitnerjr
Other Employees Tagged: John Kaiser
May 09, 2023
I had a truck bed put in. I'm a little disappointed that it doesn't go completely to edge by tailgate. Was told that what they do so it will close. I'm a little disappointed that it doesn't go completely to edge by tailgate. Was told that what they do so it will close. More
by diamondsandlace5
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