Chris Messier | Page 83

Great experience When you go ask for Martin. He is very knowledgeable. This is the second car we have purchased at Gates Auto Group and with Martin. When you go ask for Martin. He is very knowledgeable. This is the second car we have purchased at Gates Auto Group and with Martin. More

Helpful 0

Report | Print

Great service provided! Chris Messier went above and way beyond the call of duty in working with me on a very confusing financial matter. Not only did he take my repeated pho Chris Messier went above and way beyond the call of duty in working with me on a very confusing financial matter. Not only did he take my repeated phone calls, but offered to meet with me to sort it all out. Needless to say, it had been a very long day, full of nothing but headaches as I was bounced around by different financial institutions and their phone-trees. I was very tired and just wanted to go home, but Chris offered to meet with me, so I made the quick detour. As usual, everyone at the dealership was very nice; I got a bottle of [much-needed] water as i walked in. Chris was very calm and understanding. He made the phone calls for me, and resolved the entire situation. He printed out specific details for me, as well. I cannot thank him enough for his kindness and ability to sense a stressed-out customer's need for stability. He's one of the reasons why I keep coming back to Gates. More

Helpful 0

Report | Print

New GMC Sierra 1500 Gates was WAY easier and more professional than our last vehicle purchase at Diamond Chevrolet in Auburn MA. We would go back for our next vehicle. Gates was WAY easier and more professional than our last vehicle purchase at Diamond Chevrolet in Auburn MA. We would go back for our next vehicle. More

Helpful 0

Report | Print

Excelent Paicient, informative, onest, not pushie. They will wait. Let you try a car, and if you don't come back for months it's fine. They don't pester you Paicient, informative, onest, not pushie. They will wait. Let you try a car, and if you don't come back for months it's fine. They don't pester you More

Helpful 0

Report | Print

Great experience great people No pressure...great people to work with Denny is so helpful and easy to talk to Tara my salesperson was very knowledgeable about different optio No pressure...great people to work with Denny is so helpful and easy to talk to Tara my salesperson was very knowledgeable about different options available at my price point. She let me pick the car i wanted without pushing me towards a specific vehicle. It was a busy Saturday when i went to pick up my car. She took the time to make sure i had floor mats and even paired my Bluetooth. I really appreciated this because she had 2-3 customers waiting for her and she still took the time to follow through with my needs 10000%. I will be recommending all my friends to Gates!! Good people! More

Helpful 0

Report | Print

Treat you as throw your part of the Gates Family. Help you to pick the right car for you and helps threw every step of the way treating you as very important person . Your like family to them,. Help you to pick the right car for you and helps threw every step of the way treating you as very important person . Your like family to them,. More

Helpful 0

Report | Print

Car Buying Made Easy! I was extremely pleased with the professionalism and courtesy that everyone at Gates displayed towards me. I was in the process of finding the right I was extremely pleased with the professionalism and courtesy that everyone at Gates displayed towards me. I was in the process of finding the right vehicle for my family and at no point did I feel pressure to purchase from them. I ultimately purchased my new vehicle from them because their prices were competitive and their service was top notch! More

Helpful 0

Report | Print

Excellent new vehicle purchase experience Right from the first steps through the door I could tell this was no ordinary dealership. The atmosphere and staff were much more laid back which took Right from the first steps through the door I could tell this was no ordinary dealership. The atmosphere and staff were much more laid back which took the edge off of what I am sure we all feel in most dealerships. My sales person Tara Rasmus could not have been nicer. She is extremely knowledgeable of the vehicles and process which also helps to relax you so you can enjoy the whole experience. The one big noticeable difference with my experience at Gates was the no bull straight to the point no pressure attitude. No games, no going back and forth for hours just straight up let's get it done pricing. Everyone really goes out of their way to not only make you feel comfortable but to make sure your experience is an enjoyable one. Attention to detail was second to none! Many thanks to Tara, Charlie Mannix, Ryan Lapierre and Chris Messier. Professional, courteous and just really nice people to deal with. So glad I made the drive from Rhode Island to Gates. No matter where you are from they are worth the ride. I also want to thank Martin Quinones as my very first communication back in March when I first started considering a new vehicle was with him. He answered all my questions in a knowledgeable and courteous manner. His staying engaged with me in conversation for an extended period of time is one of the reason I felt I needed to give Gates a chance. Thanks Martin. More

Helpful 0

Report | Print

Excellent customer service and follow up experience Both Charlie Mannix and Nathan Rameaka were very helpful thoroughout the entire purchasing process as well as Chris Messier with the financing portion Both Charlie Mannix and Nathan Rameaka were very helpful thoroughout the entire purchasing process as well as Chris Messier with the financing portion. They were very responsive to my inquiries from start to finish.. On two different occasions, Charlie and Nate were able to bring the vehicles to my home because of my work schedule which was a huge plus. We stayed in communication over a several month period which involved phone calls, text messages and emails which was great. Charlie and Nate located the exact 2500 Denali HD that I was looking for and notified me of new arrivals and color options in the time leading up to finding the truck.. I was also very impressed with the cleanliness of the dealership and selection of trucks that were available. I would definitely recommend to friends, family and co workers to check out Gates! More

Helpful 1

Report | Print

Very efficient with locating the vehicle I was interested in Tara immediately responded to my various inquiries throughout the purchase process. She was able to locate the vehicle I was interested in and stayed Tara immediately responded to my various inquiries throughout the purchase process. She was able to locate the vehicle I was interested in and stayed within my price range. More

Helpful 0

Report | Print