Chris Messier | Page 91

Excellent & Personal Service Paul Bacon was an outstanding salesman. He answered all our questions and was very patient in listening to all our concerns. He went above and beyon Paul Bacon was an outstanding salesman. He answered all our questions and was very patient in listening to all our concerns. He went above and beyond to ensure we got the SUV we wanted. More

Report | Print

straight talking professionals in every aspect! Sales, finance, and management all were fact driven, courteous, and eager to negotiate a fair trade and new car purchase price with the minimum of run Sales, finance, and management all were fact driven, courteous, and eager to negotiate a fair trade and new car purchase price with the minimum of runaround. More

Report | Print

Nathan and Crew My girlfriend and I leased 2017 Nissans and could not have asked for a better salesman. Nate was awesome, he listened to what we had to say, what we My girlfriend and I leased 2017 Nissans and could not have asked for a better salesman. Nate was awesome, he listened to what we had to say, what we were looking for and what we truly wanted. I have never felt so comfortable with a salesperson in my life, never mind a car dealership. It is such a wonderful place to be. Everyone is smiling and asks if you might want or need anything while you shop. Thanks Nathan for your knowledge, patience and understanding! You ROCK! Kim & Mike More

Report | Print

Great experience Having Martin as a salesman was great he made sure that I was happy what I purchased and made sure that it had everything I wanted Having Martin as a salesman was great he made sure that I was happy what I purchased and made sure that it had everything I wanted More

Report | Print

2018 Terrain Leased a 2018 Terrain SLT last week. Nate, provided excellent service! He was very helpful in answering all our questions and letting us test drive th Leased a 2018 Terrain SLT last week. Nate, provided excellent service! He was very helpful in answering all our questions and letting us test drive the vehicle. Everyone at the dealership was so kind and helpful as well. We didn't feel any pressure at all and the leasing process was made easy! We were pleased at the price we were quoted. The car is awesome and we love it!! We would HIGHLY recommend Gates-GMC to our family and friends! More

Report | Print

Best Dealer in CT I have worked with Martin on 2 purchases. He is great, knowledgeable, and no hassle. I have referred several of my friends to him. Their Service de I have worked with Martin on 2 purchases. He is great, knowledgeable, and no hassle. I have referred several of my friends to him. Their Service dept is great as well. Very friendly and personable. I wont buy a car from anyone else.!! More

Report | Print

Excellent customer service Was a little nervous about leasing for the first time but I wanna give a big thanks to you Martin for the great advice and helping me find the right c Was a little nervous about leasing for the first time but I wanna give a big thanks to you Martin for the great advice and helping me find the right car for myself. Thanks for helping me feel secure about my decision. I'm very happy with my new car and I'm glad I made the choice. I will definitely recommend my friends and family to see you at gates nissan. A big thanks again. More

Report | Print

Outstanding The experience was timely and pleasant. The detailed explanation of the vehicle and it's operation was professional and right on point. No unnecessar The experience was timely and pleasant. The detailed explanation of the vehicle and it's operation was professional and right on point. No unnecessary delays or waiting. All the stars including Devante courteous and very well informed about the vehicle . More

Report | Print

2 vehicles in 1 week We went in to see Martin because he helped our daughter get into a car about 2 years ago and she said he was great. Now I can say he is as well, he w We went in to see Martin because he helped our daughter get into a car about 2 years ago and she said he was great. Now I can say he is as well, he was very helpful in finding me the right truck. The over all service was also great even though the financing. We were so happy we went back this week and bought a car. Also they helped us get out of our old loan with a very fair trade in value more then I had even hoped for. More

Report | Print

Outstanding customer service during and after the sale I went to Gates GMC to see a CPO GMC Sierra that I had seen on the internet arriving at 10 am. I was looking over the truck on the lot when I was gre I went to Gates GMC to see a CPO GMC Sierra that I had seen on the internet arriving at 10 am. I was looking over the truck on the lot when I was greeted by Brandon Bourney. We discussed the truck, what my objectives were and after a few prerequisites took the truck out on a test drive and returned to the dealership. I had a 10 year old truck to trade (1 owner with complete service record), Tomas Gates appraised it and presented me an offer that was lower than I desired. After a brief negotiation we agreed on an acceptable trade-in value for both parties. The sales agreement, insurance and financing was arranged (with the my bank) no less by 1 pm. I thought I was going home and would be returning to pick up the truck in a day or two. Not the case. While the paperwork being completed, the truck was being prepped for delivery. I drove the truck home that day at 3 pm. Showing the truck to a friend that evening in my driveway under lights, we noticed a crease in the bed side panel. I hadn't seen it during under daylight for whatever reason. The next morning, I called Gates and asked for Brandon. He was off and Charlie Mannix took my call. I explained the concern, he asked me to bring the truck in for the body shop to look at. I brought it down, the body shop looked it over and called in the Dent Wizard who straightened the panel like new while I waited. I have purchased previously from other Gates dealerships and had a good experience. The customer service at Gates GMC Nissan was heads and above anything I've ever experienced while purchasing a vehicle (and I've bought a few or them). Next time I'll go to Gates first! More

Report | Print