Chris Montelongo | Page 11

Professional and just nice people So I walked in with a bundled price in my head to trade in my car and drive out with a used car on their lot. They met my price quickly, completed al So I walked in with a bundled price in my head to trade in my car and drive out with a used car on their lot. They met my price quickly, completed all paperwork including a 60,000 mile warranty on this used car, washed and detailed the vehicle, and filled the gas tank. the entire process was completed in under 2 hours. Couldn"t ask for more! More

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Service/New Car Purchase I turned my service visit into a new car purchase. Second time around with Laura Hart-Siano and will do it again. Always happy with service department I turned my service visit into a new car purchase. Second time around with Laura Hart-Siano and will do it again. Always happy with service department too More

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New car purchase experience was courteous and professional. All employee treated us in a professional, knowledgeable and patient manner in their interactions with us. Any personal concerns were properly addres All employee treated us in a professional, knowledgeable and patient manner in their interactions with us. Any personal concerns were properly addressed and options were explained. More

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Purchase/Lease a new Subaru Forester Laura Hart-Siano was great from the time I first contacted her through the sale and final delivery of my new 2018 Subaru Touring Forester. She helped Laura Hart-Siano was great from the time I first contacted her through the sale and final delivery of my new 2018 Subaru Touring Forester. She helped me make my decision on the best option for me, whether to purchase or lease, and did a great job of helping me through the whole process. She took extra time on the test drive to point out all the features of the vehicle and she made sure I understood how things worked before I drove my new car off the lot. Also got great advice from Chris M. in finance about the leasing options. He was a big help. I'll be back at the end of my lease for another new car from Matt Slap Subaru. More

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Slow Start Great Finish After taking my 'first Impreza' home, I noticed a few exterior flaws. Chris Montelongo understood my concerns and agreed to an exchange. New car was w After taking my 'first Impreza' home, I noticed a few exterior flaws. Chris Montelongo understood my concerns and agreed to an exchange. New car was waiting when I returned. No Problem! Chris said he didn't want me to be unhappy. Never thought it would end so well. I'm sure he had to go far out of his way to make it so easy. Thinking of a new Subaru. Chris is the person to see. More

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The right place to overcome the stress of buying a car I knew what I want since Nov.2015, but not sure if I was able to handle the sales pressure or how to deal with the talking. After looking and observin I knew what I want since Nov.2015, but not sure if I was able to handle the sales pressure or how to deal with the talking. After looking and observing 4 dealers around the area, I decide to call the MATT Slap dealer. I will tell you that from the initial test drive (first in 16 years) I went with Chris M. he did not try to convince me or try to sell me the car, he just listen and willing to answer questions. The next day I went with My son to look at the cars, an it was Chris scheduled time to leave, he stayed and open a car for us and allow my son to get into the car and get familiar with the interior. I told him That I may go back in a week. He did respect that time frame and did not solicited any additional information. When I went back on the day that I scheduled, he really help me to process the big occasion and the most important issue was that Chris treat my wife and myself with politeness and respect, good enough to allow me to definitely not feel guilty about buying a new car . We left content, definitely looking forward to get my second Subaru from Matt Slap. The other 2 gentleman's also were sincere and right true . Thanks More

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I Can't Trust Them as Far as I Can Throw Them Less than a week after purshasing my car, an element in my compressor was found to be broken. This passed the original screening of the car when I was Less than a week after purshasing my car, an element in my compressor was found to be broken. This passed the original screening of the car when I was purchasing the vehicle. A used car salesman named Chris has yet to remedy the issue that is going to cost close to $1000. I want to create a symbiotic relationship with this dealer where I can trust them for repairs and future business but I was told that it was off their lot and not their problem. Screwing over a first time buyer and his father with a credit score in the high 800s is not my ideal trustworthy relationship. They made their $10,000 for the car and I guess they aren't interested in making a lifelong customer. Heed my warning and go to any of the other dealers on the exact same street. Not worth the headache and potential pocket-ache. I saw many friendly salesmen in their but Chris was not and was not a good salesman! He didn't understand basic customer service and is currently still solidifying that opinion. More

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Legacy I live 150 miles from Matt Slap. The drive was worth it. The salesman, Matt Pyle, and the rest of the staff were very friendly and informative. Eve I live 150 miles from Matt Slap. The drive was worth it. The salesman, Matt Pyle, and the rest of the staff were very friendly and informative. Everything they told me over the phone was true and the prices were better than my local dealers. I would highly recommend them More

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