Chris Otto | Page 14

Treated fairly. Friendly atmosphere and problems solved.When you walk in people know your name. Steve LeMon is the best salesman I have ever dealt with.Bill McLean is Friendly atmosphere and problems solved.When you walk in people know your name. Steve LeMon is the best salesman I have ever dealt with.Bill McLean is very knowledgeable and is friendly and fair to deal with. More

by EnaJ456 Verified Customer Verified Customer

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Sold me a car then sold it to someone else. Chris Otto sold me a CPO 2016 XTS on Friday. I was told that the car would be in the shop all weekend and that I could come in on Monday for the car. Chris Otto sold me a CPO 2016 XTS on Friday. I was told that the car would be in the shop all weekend and that I could come in on Monday for the car. On Saturday Otto Cadillac sold the car to another person without talking to me. The salesperson wrote my phone number incorrectly so I was not contacted. In 54 years of buying cars this was my worst experience ever. If the CPO program was not so important to me I would have never purchased a car from them, I located another vehicle which they purchased from another dealer and certified it. I had to do their job in locating a car. Chris located a car but wanted to charge me$2,000.00 more than the original deal we agreed to. BAD BUSINESS, NO CUSTOMER CONSIDERATION!! More

by MARTYHEBERT Verified Customer Verified Customer

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Professional and honest Both the salesman Declan Cohen and the finance manager Ian Maher were courteous, professional and honest. I would recommend this dealership to friend Both the salesman Declan Cohen and the finance manager Ian Maher were courteous, professional and honest. I would recommend this dealership to friends and colleagues. More

by JIMCRESCENZI Verified Customer Verified Customer

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These guys re the best! I have now bought 3 Cadillacs from Otto. Ian Maher and the rest of the crew are top-notch. No hassle and pleasant to work with. Ian goes the dista I have now bought 3 Cadillacs from Otto. Ian Maher and the rest of the crew are top-notch. No hassle and pleasant to work with. Ian goes the distance to make the entire process stress-free and a pleasure. More

by wrz@instrumentratings.com Verified Customer Verified Customer

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No hassle very friendly very easy to deal with no worries or hassles all paperwork was taken care of car was clean and ready when delivered very happy with my experience very easy to deal with no worries or hassles all paperwork was taken care of car was clean and ready when delivered very happy with my experience More

by STERRITTTARAS Verified Customer Verified Customer

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Comfortable, friendly, and courteous. Steve Le Mon is an excellent salesman. Professional, knowledgeable, courteous and fair. Chris Otto takes the time to be involved and Ion in the financ Steve Le Mon is an excellent salesman. Professional, knowledgeable, courteous and fair. Chris Otto takes the time to be involved and Ion in the financial department is easy to work with and quite capable. Bill Mc Clean in the service department always provides great service and takes time to say hello even if you are not in for service. John in service goes out of his way to please and Alison in service is also courteous and friendly. A well rounded well run business that seems to strive at every level to provide customers the best service possible. More

by DMPRC7 Verified Customer Verified Customer

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Very professional. Great experience. Steve was awesome. I contacted Otto for a quote to replace my grandmothers Honda with an ATS. They were not pushy nor did they go with the "you have t Steve was awesome. I contacted Otto for a quote to replace my grandmothers Honda with an ATS. They were not pushy nor did they go with the "you have to come in" for us to answer questions we had. A lot of info was passed via email which is great to see since most dealers have yet to enter the 21st century when it comes to car shopping, but otto has! They were very patience with her taking time to make her decision. There was no push from Steve. Overall great experience I would definitely send folks over to see these guys. More

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Why did we wait so long...... We have been Honda Coupe owners for 30 years. Stopped by to check out the Cadillac Coupe, ended up purchasing a CTS to our surprise! We would not ha We have been Honda Coupe owners for 30 years. Stopped by to check out the Cadillac Coupe, ended up purchasing a CTS to our surprise! We would not have done that had it not been for Phil Savrine's patience and no pressure approach. He spent quite a few hours with us showing us all the options. Otto Cadillac is awesome! They certainly made us feel like part of the family. We would most definitely recommend to anyone. We look forward to our first visit back for service. We know that Bill and his crew will take great care of us as well. Time to hit the road............... More

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Chris Otto, Walter Otto Horrible place to go. They fire all the employees so they can save a buck. Once they fired a good friend of mine (Brian Mae) they tried to get me to b Horrible place to go. They fire all the employees so they can save a buck. Once they fired a good friend of mine (Brian Mae) they tried to get me to buy a new Cadillac that I heard was only on the lot for 3 days but was really over 200 that no one wanted. Chris and Walter, I hope you guys realize your dealership is a sinking ship you cheap xxxxx. More

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