Chris Otto | Page 13

Good experience , staff was helpful and did everything they said they would, I was and out of state buyer which has some added challenges but the staff worked through , staff was helpful and did everything they said they would, I was and out of state buyer which has some added challenges but the staff worked through them and I was able to leave with the car Declan and Ian work on issues to move the sale forward thanks to everyone there. Bill More

by jordan242003 Verified Customer Verified Customer

Print

Salesman was very helpful. So far our experience has been nothing but positive. Our salesman, Steve, was very patient with us in learning all the different buttons as we are old So far our experience has been nothing but positive. Our salesman, Steve, was very patient with us in learning all the different buttons as we are older and not great with technology. More

by NOELEES Verified Customer Verified Customer

Print

Great job by all I was totally impressed with the easy of this transaction. Made my wife feel completely comfortable. When another dealership sent me away, I was welco I was totally impressed with the easy of this transaction. Made my wife feel completely comfortable. When another dealership sent me away, I was welcomed by Otto. I live more then an hour away and would drive twice that to do business again.. More

by TMC0208 Verified Customer Verified Customer

Print

Very efficient and easy to work with. The sales person was very knowledgeable. The finance person was also very knowledgeable and efficient. They got right down to business. The car was p The sales person was very knowledgeable. The finance person was also very knowledgeable and efficient. They got right down to business. The car was priced right. More

by RITJ Verified Customer Verified Customer

Print

My 2015 Infiniti purchase I just want to say that Ian Maher and Chris Otto were wonderful to deal with and made the entire purchase process easy and streamlined. I couldn’t bel I just want to say that Ian Maher and Chris Otto were wonderful to deal with and made the entire purchase process easy and streamlined. I couldn’t believe that I was in and out in under an hour, including the test drive. I drove almost 2 hours to get there, and it was so worth the drive. I would recommend this dealership to all of my friends & family!! More

Print

Good deal and good service I actually enjoyed buying my Cadillac from Otto. Steve was excellent to work with and the process was short and honest. Service has been very good.. I actually enjoyed buying my Cadillac from Otto. Steve was excellent to work with and the process was short and honest. Service has been very good...the staff gets to know the customer and work is done well and in a timely fashion. Vehicle is returned washed and work done properly More

by AlbanyGary1 Verified Customer Verified Customer

Print

Happy customer. I am happy to say I had a great experience with Steve and everyone I touched with at Otto... I shopped other brands and not only did I have the mos I am happy to say I had a great experience with Steve and everyone I touched with at Otto... I shopped other brands and not only did I have the most friendly treatment but Otto stood heads above all others—as a note I thought it was the only dealership where I was introduced to the Service Manager... More

by RBLACKMAN Verified Customer Verified Customer

Print

Excellent experience with the entire team. I will definitely return for my next vehicle. I believe they went above and beyond to make my first experience at O experience with the entire team. I will definitely return for my next vehicle. I believe they went above and beyond to make my first experience at Otto a success. More

by JBEATY Verified Customer Verified Customer

Print

Great Service Great service, very knowledgeable staff that does a great job every time me or wife need service, will continue to use Otto for future service Great service, very knowledgeable staff that does a great job every time me or wife need service, will continue to use Otto for future service More

by maherekiem Verified Customer Verified Customer

Print

Friendly, Knowledgeable & Accommodating We only came to Albany to check out a color...and a day later we drove away with a new XT5. That says it all. Otto’s staff was very knowledgeable an We only came to Albany to check out a color...and a day later we drove away with a new XT5. That says it all. Otto’s staff was very knowledgeable and helpful...making the decision to buy much less stressful...in fact very easy. While everything was discribed & they were very good about setting everything up for us...I suspect that a refresher course would be very helpful in a week or so as there is so much to learn & understand! I would recommend this experience with Otto to anyone looking for a vehicle. More

by hkrcat Verified Customer Verified Customer

Print