Chris Palmisano

Working with Angelique was a pleasure. She was very professional and helped us get our new used RX350. We traded in our 2014 with 226,070 miles, never a problem hoping this one is the same She was very professional and helped us get our new used RX350. We traded in our 2014 with 226,070 miles, never a problem hoping this one is the same. More

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Disconnected teams and departments don’t produce an experience that aligns to Lexus’s pursuit of perfection. experience that aligns to Lexus’s pursuit of perfection. More

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Knowledgeable, patient, and helpful during the financing process. Great service! The goal was to leave in a new vehicle and the team made it happen. process. Great service! The goal was to leave in a new vehicle and the team made it happen. More

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After numerous non returned phone calls to the dealership, my husband and I drove to there to discuss buying out my mother’s lease. Ben was beyond accommodating understanding and personable. He se dealership, my husband and I drove to there to discuss buying out my mother’s lease. Ben was beyond accommodating understanding and personable. He set everything up for the next day and he and Chris had us out in less than a half hour. They both deserve recognition for their representation of your dealership because we were very soured after not getting a call back to any of our attempts. They apologized over and over for a mistake they didn’t make which shows their professional and loyalty to your dealership. Thank you again to Ben and Chris for making this process actually an enjoyable one. Much appreciated! Don and Tracy More

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Kevin, the new car directer, made the deal almost painless. He asked me what I wished for the lease payment and gave me that figure. Almost painless! This is the second vehicle purchased from Ben. painless. He asked me what I wished for the lease payment and gave me that figure. Almost painless! This is the second vehicle purchased from Ben. He did just about it all when I came to pick up the vehicle and was a wizard transferring tech information from the old to new NX. Chris in finance provided tons of pages to sign and initial for the lease. All went smooth. Finally, Everett got back from vacation and checked in to make sure all went well with delivery of the vehicle. We had a nice conversation and wrapped it up. I believe this was my 6th Lexus from this dealer. More

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Christine was very courteous and professional. Assisted me with my warranty expeditiously. Neat and clean. The other finance manager needs to slow down Assisted me with my warranty expeditiously. Neat and clean. The other finance manager needs to slow down More

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Bella Baker, assistant service manager, is awesome! As a new Lexus owner, I love the dedicated service advisor model that they have at Lexus of Milwaukee. While I’ve had a few glitchy things with the As a new Lexus owner, I love the dedicated service advisor model that they have at Lexus of Milwaukee. While I’ve had a few glitchy things with the car, So far, they have gone above and beyond to address of everything. The sales process was also very easy. I found exactly what I wanted within one hour of arriving. The sales team was very service oriented as well. Cooper and Josh did a great job. And shouted out to Chris in finance who made the paperwork so easy! Thank you, Lexus of Milwaukee! More

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Lexus Milwaukee made my used car-buying process quick and smooth. Special thanks to sales department Hunter Arms and Special thanks to Benny Burgos for your patience and customer-friendly approach throughou smooth. Special thanks to sales department Hunter Arms and Special thanks to Benny Burgos for your patience and customer-friendly approach throughout my car buying experience. You made me feel very comfortable, explained all the options clearly, and guided me step by step without any pressure. I really appreciate how you took care of the entire process all the way until delivery. More

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DONT GO TO LEXUS OF MILWAUKEE! 0 STAR! I was helping my sister get a car for her family. This is a HORRIBLE dealership with SCUMMY, PREDATORY people. Chris P(finance director) and 0 STAR! I was helping my sister get a car for her family. This is a HORRIBLE dealership with SCUMMY, PREDATORY people. Chris P(finance director) and Angelique C (sales). They try to take advantage of you even after you tell them NO many times. Fraudulently add things into the price when it’s not even legal to require add ons in the deal. Purposely not showing a breakdown, but instead, writing things onto a sticky note so there is no written proof of illegal practice. We finally agreed upon $303 a month after hours of negotiation, then went into finance, and was told the best they could do was actually $456 “with no add ons” …after telling them NO, and asking where the extra $153 comes from, they said bc of interest rate and being assured there was no add ons that was the best they could do. Chris was very quick to close the screen out after saying No, so we couldn’t look too closely. No respect for him. Not true at all, straight lies. It was getting late and we walked away for the night to follow up the next day. We come back day 2 and start negotiating the deal again, we did the math after we got home and found the payments to be in the $350-360 range with interest rate. So again where does the extra $119 come from? Finally they admitted they had built in Gap insurance in that $119 a month after they lied and said nothing else was built in. After the down payment, the loan was way under the car’s value so there was no need for gap insurance, and certainly no need to lie about it. when we clearly said we want ZERO add ons many times. So after saying NO to $456, they come back with $403 written on a post it note, but still included gap insurance….he said that was the best they could do and was final deal. We ask for a breakdown of the amortization schedule or monthly charges many times to be told people down ask for that, they couldn’t show us bc it was all in the banks hands. Lies! We told them that we know it’s illegal to require gap instance, and AGAIN, we didn’t want any extras on the loan. they finally took the gap insurance completely off and get to a payment of $373 a month. Which they still had money built it. (This was after 2 full days of negotiation) After all that, she decided that she would take the deal. Watch out for these people, they aren’t trying to help you or do the right thing. They are slimy people trying to make thousands and take advantage of people who don’t know the game. This post is to make others aware of just how bad these people are! Good luck buying anything from these people. In conclusion: if you want to be taken advantage of go here. they will try to lie and do anything to make you believe they are working to try and help you. More

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They were Patient and extremely helpful and a smooth process all and all, id recommend process all and all, id recommend More

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