Chris Parks

Annapolis Subaru goes above and beyond to make sure that your vehicle needs are their number one priority. your vehicle needs are their number one priority. More

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I've been a loyal Annapolis Subaru customer since 2010. I recently purchased a Subaru Crosstrek Wilderness from Annapolis Subaru. Christina Newcomer was the Sales rep who helped me out through the initia I recently purchased a Subaru Crosstrek Wilderness from Annapolis Subaru. Christina Newcomer was the Sales rep who helped me out through the initial portion of the sale. She is a very humble and patient sales rep. She went through ALL the steps necessary in keeping the customer happy from offering drinks, working the sale with the management to showing me around the facility, although I was familiar with the building. BUT I actually learned at least one thing new about the place when she showed me around; and that was the revamped Service Dept drop-off garage. While I was waiting for my pre-ordered Crosstrek Wilderness to arrive, Chris went on vacation and her Management Dept team member, Andre Gayle took the helm while she was away. It so happened that my wife had to take her Impreza up to Annapolis Subaru for service and she happened to see my preordered car in the lot. She inquired about it to Andre and he so graciously passed on the information to her to give to me in steps to procure the vehicle. I emailed Andre and he was very prompt in answering any questions I had in procuring the vehicle. Very pleased! When the day arrived to procure my vehicle, Chris completed her portion of the process and then I guided to see Marissa in the Finance Dept. She is a VERY optimistic and friendly young lady! She basically went over all the additional options in terms of warranties and add-ons flawlessly. She didn't pressure me into buying any of the options, but very well planted a seed in my head to give me time to think about them after departure. I made an appointment with Kayla Gent to return to Annapolis Subaru to go over a brief orientation about the features in the car and answer any questions I have about the functionality of any of the bells and whistles in the Crosstrek. When I met up with her, she too was very patient and humble in answering the few questions I did have for her, although it was her first time giving an orientation on the Crosstrek Wilderness. Overall, it became a great teaching moment for the both of us. After I purchased the Crosstrek, I went online to the Subaru Parts site and ordered mud flaps that just the "Crosstrek" logo inscribed on them. I received an email from the Parts Department manager, Chris Parks telling me that those mud flaps may not fit the Crosstrek Wilderness properly. He kindly offered the "Wilderness" version ones, that I didn't notice on the site at the time. I accepted the order change and thanked him for looking out for me during the transaction. Overall, I'm once again pleased with the overall experience I had and will keep returning to Annapolis Subaru! I wish them all the best in their future endeavors! More

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Excellent Sales service; product knowledge; No pressure approach. Very respectful! No questions left unanswered. Helped to compare. approach. Very respectful! No questions left unanswered. Helped to compare. More

by adordick Verified Customer Verified Customer

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Very friendly, accommodating and knowledgeable ..... Subarus sell themselves, as they are amazing vehicles, but it's nice to have a friendly face behind the desk! 5 stars across the board! Subarus sell themselves, as they are amazing vehicles, but it's nice to have a friendly face behind the desk! 5 stars across the board! More

by Luucey1@verizon.net Verified Customer Verified Customer

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This Subaru dealership is top shelf from top to bottom. The sales office is very knowledgeable, professional and courteous and extremely cooperative. The Admin people are just great. The maintenance perso The sales office is very knowledgeable, professional and courteous and extremely cooperative. The Admin people are just great. The maintenance personnel are very technical and helpful as well. Thanks More

by LEDMED22 Verified Customer Verified Customer

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Straight forward dealings, void of the things that make many people cringe at the thought of buying a new vehicle. I'd recommend the Annapolis Subaru team to anyone I know. many people cringe at the thought of buying a new vehicle. I'd recommend the Annapolis Subaru team to anyone I know. More

by TBDJ Verified Customer Verified Customer

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Above and Beyond Brianna offered multiple ways to communicate to deal with my busy schedule. I was a drop in. I had appointments. We texted a lot. Other co-workers ans Brianna offered multiple ways to communicate to deal with my busy schedule. I was a drop in. I had appointments. We texted a lot. Other co-workers answered questions on her day off. It made the whole process easier and quicker. More

by SOPHILLIPS225 Verified Customer Verified Customer

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Great experience! The overall sales experience with Annapolis Subaru was outstanding! Everyone from the sales representative to the finance manager was very friendly a The overall sales experience with Annapolis Subaru was outstanding! Everyone from the sales representative to the finance manager was very friendly and courteous. The showroom was spotless and everything was well organized. This purchase was my second Subaru WRX Limited and wont be my last. Jason took good care of me, and I love my new car. More

by C.MAIN Verified Customer Verified Customer

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Outstanding service This was my first order through Subaru Annapolis parts. Very thing went extremely smooth from the first email to the last and pick up of my part Chri This was my first order through Subaru Annapolis parts. Very thing went extremely smooth from the first email to the last and pick up of my part Chris parks the parts manager was extremely helpful. . More

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Excellent customer service & more! The sales and service staff were outstanding :) Ottie Jones found the car with the options I wanted and when it arrived, he came in on his day off to The sales and service staff were outstanding :) Ottie Jones found the car with the options I wanted and when it arrived, he came in on his day off to deliver our new Impreza, Chris Kelly, Parts Manager, gave us great details on what after market options were available, which resulted in the purchase of upgraded wheels & tires. Excellent price and customer service - plus 0% financing - what more could you ask for? More

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