Chris Richardson | Page 2

Best Car Buying Experience Ever My wife and I were browsing through the new car inventory last Saturday evening and the chat live icon appeared on our computer. It was after business My wife and I were browsing through the new car inventory last Saturday evening and the chat live icon appeared on our computer. It was after business hours and my wife joked that no one could really be on the other end answering customer questions for Falls Motor City at 10 pm. To our surprise, our sales pro Kevin Davis was on the other end. He answered all of our questions and set an appointment for Sunday morning. We later found out that he came to work on his day off just to work a deal for us. We have purchased many new cars over the years but this experience had to be the best new car buying experience ever! Kevin makes you feel at home and at ease with the entire process. It truly is like working a deal with an old friend instead of a pushy, typical car salesman. Most important, Kevin paid extra special attention to my wife, understanding that she handles the household finances. We didn't close the deal on Sunday. Kevin wanted to make sure we were comfortable with all of the details of the deal and had a few loose ends to take care of for us. He promised to call us back Monday morning with the answers to a couple of questions and did call back, Monday morning. We took delivery of a new Chrysler 200S AWD Monday afternoon. All promises made by Kevin and the dealership were honored and we couldn't be happier. My wife usually hates the car shopping experience. But after dealing with Kevin Davis and Falls Motor City, I believe our family has finally found THE dealership that we will be doing business with for years to come. Great job, Mr. Davis! P.S. We have purchased 7 new vehicles over the years from a certain Dodge Chrysler Jeep dealership in the Medina County and really wish we had known more about Falls Motor City, sooner. The difference in customer service and professionalism is unreal! Thanks Falls, we will be back. More

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Great car buying experience We love this dealership; our family has made our past 2 car purchases here and we've been very happy. The most recent time our salesperson, Scott Fos We love this dealership; our family has made our past 2 car purchases here and we've been very happy. The most recent time our salesperson, Scott Foster, was fantastic. He took so much time to help us find the perfect vehicle. I wasn't sure what kind of vehicle I wanted but I knew what I wanted it to be like - Scott spent hours with us, letting us drive different types of vehicles until we found what was perfect. The finance person, Chris, was incredibly considerate and friendly. He also took his time with us going over the details of the paperwork and making sure we were completely satified with everything. Fall Motor City has gained a customer household for life :) More

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Wouldn't go anywhere else!!! There is a reason why my family has purchased 25+ cars from this dealership. Fantastic variety of cars, full service center and amazing Staff. Thank y There is a reason why my family has purchased 25+ cars from this dealership. Fantastic variety of cars, full service center and amazing Staff. Thank you to Jerome and Chris for making our purchase last night so smoothly! We love our brand new 2017 Pacifica! I will be back when it's time to pick out my Wrangler!!!!! More

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Great surprise in Akron!! I was looking for a new car and found no only the car but a wonderful sales team. I drove from Pittsburgh and am please! I was looking for a new car and found no only the car but a wonderful sales team. I drove from Pittsburgh and am please! More

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Good experience Falls Motor City really had the best deal out there for the full size truck I was looking for. They blew away the Ford dealership that we visited, bo Falls Motor City really had the best deal out there for the full size truck I was looking for. They blew away the Ford dealership that we visited, both in price and the overall dealer experience. Scott Mancabelli really worked hard to find us the vehicle we wanted. We didn't feel any pressure at all. Even when I wanted to look at a much cheaper vehicle he was more than willing to show us whatever we wanted. He told us he wanted us to go home with the one WE wanted, regardless of price. He was very patient with us, and we weren't the easiest of customers. Chris Richardson got us through the purchase end of it very quickly and he was very personable and helpful.. More

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Finally, a good dealership experience!! After months of looking, Kevin Davis at Falls Motor City finally helped us get our new car. We had multiple bad experiences at other dealers with unkn After months of looking, Kevin Davis at Falls Motor City finally helped us get our new car. We had multiple bad experiences at other dealers with unknowledgeable salespeople and scammy internet pricing. Kevin was responsive, extremely knowledgeable, easy going and fun to deal with. He also got us a straight answer over the phone on pricing with no run around. They also had, by far, the best prices we could find. Not only that but a great selection with great options in each. I would highly recommend Falls Motor City and working with Kevin Davis!! More

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Easy and Awesome Experience! I've been looking for a new Cherokee for several months. Although Falls Motor City is over an hour away from my home, I found the exact car in stock I've been looking for a new Cherokee for several months. Although Falls Motor City is over an hour away from my home, I found the exact car in stock at a GREAT price. I briefly chatted with Kevin online and told him "I'm on my way". I arrived, the Jeep was at the door and Kevin had the key. Test drive, a couple questions and and within hour the deal was done. I came back the next day to pick it up. Kevin's knowledge of the vehicle was superb! One of the easiest car purchases I've ever experienced. Thank you Kevin & Chris! More

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Quick, excellent service I've never had such a quick and excellent experience buying a new car. We let Andy know that we had a 5:00 appointment in Canton and he got all the I've never had such a quick and excellent experience buying a new car. We let Andy know that we had a 5:00 appointment in Canton and he got all the paperwork done and made it happen. No high pressuring from Andy or Chris. Great people to work with. More

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Easy Dealings I have been looking for a used Dodge Ram since mid-February. I even tried E-Bay with no luck. I then started online looking at only Ohio dealers in th I have been looking for a used Dodge Ram since mid-February. I even tried E-Bay with no luck. I then started online looking at only Ohio dealers in the places I visit and found Falls Motor City. The discounts are great their online inventory was easy to use and the selection was better then my local Dodge dealer. Dave McGraw was a great help in the buying process. Chris Richardson was very helpful on the finance and service plan options information. More

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Top Notch Customer Service I met with Chris Richardson to look at Jeep Renegades and was completely at ease with his attentive, no pressure sales style. Chris was very knowled I met with Chris Richardson to look at Jeep Renegades and was completely at ease with his attentive, no pressure sales style. Chris was very knowledgeable about all the features of the car and filled me in on all the great features of the car while I took a very informative test drive. Chris listened to all my requirements including trade-in expectations and interest rate. After talking with his manager, he came back with exactly where I wanted to be with car payment and had completely succeeded in giving me exactly what I wanted. This was by far my best experience in buying a car! After finishing up initial paperwork, Chris introduced me to Travis Hudson to handle the financial part of the deal. Travis was equally competent and friendly to work with. Explained warranty information very well and made suggestions without being pushy! All said and done in 3 hrs I drove away with my new Jeep Renegade. Awesome experience!! More

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