Chris Roy | Page 21

W O W Chris Alan and James GREAT people and fantastic service!!! Had a great time in this clean and customer friendly dealership. And we got a gre Chris Alan and James GREAT people and fantastic service!!! Had a great time in this clean and customer friendly dealership. And we got a great deal on our Volvo!!!!! Thank you guys!!!! Barbro o Claes Andersson More

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Great Customer Service After visiting other Volvo dealers, we went to Ferman Volvo Cars Tarpon Springs and had an great experience. We purchased a beautiful Volvo XC 60. The After visiting other Volvo dealers, we went to Ferman Volvo Cars Tarpon Springs and had an great experience. We purchased a beautiful Volvo XC 60. They worked with us until the numbers and terms were suitable to our needs. A special thanks to James Baker, Steve Hanson and Christopher Roy for excellent professionalism and service. We would definitely recommend this dealership to others. More

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Very positive experience at Ferman Volvo TS We recently purchased a used Volvo from Ferman Volvo Tarpon Springs and had a very positive experience. Everyone we dealt with was straightforward and We recently purchased a used Volvo from Ferman Volvo Tarpon Springs and had a very positive experience. Everyone we dealt with was straightforward and seemingly honest and looking out for our best interest. We highly recommend this dealership. Special thanks to Alan and Chris! More

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Best of the Bunch Dealt with two other local Volvo dealerships. Ferman Volvo of Tarpon Springs is the best!!! No bait & switch. They mean what they say. My deal was eve Dealt with two other local Volvo dealerships. Ferman Volvo of Tarpon Springs is the best!!! No bait & switch. They mean what they say. My deal was even better than advertised. This is the place to lease your next Volvo. More

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Excellent service and experience The sales and service team are excellent! We've had great customer service and convenient maintenance. Repeat customers. Love Volvo and will return to The sales and service team are excellent! We've had great customer service and convenient maintenance. Repeat customers. Love Volvo and will return to Tarpon again. More

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Momma gets an XC90 Wonderful service at Ferman Volvo! We had very limited time to buy and Chris Roy and Alan Klingaman were fantastic. From finding the right vehicle t Wonderful service at Ferman Volvo! We had very limited time to buy and Chris Roy and Alan Klingaman were fantastic. From finding the right vehicle to completing the paperwork it was a great experience, and we drove past three other Volvo dealerships on our way up from Bradenton. We would highly recommend the Ferman Team. Thanks again, Bryan, Melissa, Mallory and Jillian P.S. Mal and Jill love their new pink Volvo hats! More

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Excellent experience with buying our Volvo!! Our family was just going to take a peek at the Volvo’s on Saturday and were greeted by Chris’s big smile & friendliness! We then saw that they had be Our family was just going to take a peek at the Volvo’s on Saturday and were greeted by Chris’s big smile & friendliness! We then saw that they had beautiful demo SUV’s at a great price:) We took one for a test drive with Alan who was super enthusiastic about the vehicle and very knowledgeable- and were sold!! The XC90 SUV is so comfortable and has the smoothest ride ever. There are so many features , we are still trying to figure them out, but Alan says we can keep coming back for more tutorials. Steve helped us with the financing and they gave us an awesome price for our Mazda trade- he also got us where we wanted payment wise and was very positive and personable. Chris gave us some Volvo swag- hats & tumblers and made my sons day! I can’t say enough about this experience- it was quick & painless and everyone at the dealership were super sweet and welcoming. We highly recommend doing business with FermanVolvo Tarpon Springs. 12/10 rating!! Thank you so much, Stacy, Jimi and Aidan Kennedy More

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Fast Friendly Service I have owned 2 Ferman Volvo vehicles over the past 15 years. I have had nothing but professionalism, great advise and customer service from the servic I have owned 2 Ferman Volvo vehicles over the past 15 years. I have had nothing but professionalism, great advise and customer service from the service team: Matt, Sharon and Judy. The experienced mechanics, Jim, Todd and Drew have helped me get the best performance and longevity from my cars. It is a testament to the organization that you go there time after time, and you are greeted by the same people. They know me, they know my cars, and they make you feel truly like a valued guest. There is another Volvo dealer a little closer, but the Ferman experience is worth the trip! More

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Super Customer Service I bought my current S-60 from Steve my and will purchase from him again. Very honest, sincere in trying to meet the customer's needs. Was at the deal I bought my current S-60 from Steve my and will purchase from him again. Very honest, sincere in trying to meet the customer's needs. Was at the dealership just today, as I am considering a car for a family member. I purchased from Ferman Volvo in 2003, and again 2013. Both times, I had a great experience, and follow-up from the sales team to make sure I was happy. I comparison shopped for both cars, and their prices could not be beaten. More

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Worth the Drive! I had been in the market for a new vehicle for a few months. I spent many painstaking days at dealerships test driving vehicles leaving frustrated and I had been in the market for a new vehicle for a few months. I spent many painstaking days at dealerships test driving vehicles leaving frustrated and physically drained. After narrowing my search down to the Volvo XC90, I still couldn't find "the one" until coming across a listing online at the Tarpon Springs dealership, which was an hour away and past a closer Volvo dealership. I reached out to Chris who not only set me up with an appointment for the coming weekend but had put the vehicle on hold for me until I was able to make it in (even with another potential buyer showing interest in the vehicle). They actually had to hide it from their customer until I came in :) From the moment we stepped into the dealership, it was like no other typical car dealership experience. The gentlemen welcomed me and my fiance with warmth and comfort and had the vehicle waiting for us when we arrived. Alan was patient, flexible, and understanding through the entire process and was very reassuring when I expressed concern about anything. They worked with me on financing, and the entire process was seamless and pain-free. While we were signing paperwork, I could see Alan and Chris were outside making sure every detail on the vehicle has been attended to before taking it off the lot. This team takes pride in their work and it is very evident. The finance manager also gave my fiance an extra detail kit he had in his office to get the lovebugs off his truck. They truly treat you like family. If you're in the market for a new vehicle, trust me, you'll want to pay Alan and his team a visit. Thank you again for all your help Volvo of Tarpon Springs! You guys rock!!! I love my new car and am eager for every opportunity I get to drive it :) #VolvoForLife More

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