Chris Ruiz
Chris Ruiz at Forest City Honda

Chris Ruiz

Service Department Manager

Forest City Honda

284 Daniel Road
Forest City, NC 28043

Contact Me
4.8
227 Reviews

Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!

Dealership Experience

8 yrs, 8 mos

Industry Experience

32 yrs, 3 mos

Specialties & Trainings

100% CERTIFIED HONDA SERVICE MANAGER

4.8

227 Reviews

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227 Reviews of Chris Ruiz

November 01, 2025

Dealership Rating
Employee Rating

Friendly staff. Darlene and the service team are attentive and make sure every single customer is taken care of. More

by AMT4BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Forest City Honda responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2025

Dealership Rating
Employee Rating

It was the best experience I have ever had in buying a from a dealership. More

by dwaynestott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Forest City Honda responded

Dwaynestott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Forest City Honda.

October 15, 2025

Dealership Rating
Employee Rating

I received a coupon and it was honored. Wendy is great to look up what needs to be done to my vehicle. I have a 2019 Honda HRV and a 2013 Dodge Ram Hemi and they service both of them beau More

by Kathy Hemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Forest City Honda responded

Hello Kathy Hemi, thank you; we appreciate your feedback!

October 14, 2025

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Always great service! We have purchased numerous vehicles from Forest City Honda and will buy again in the future. Service is always friendly and fast. More

by KellyC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Forest City Honda responded

Kellyc, we are very happy we could provide you with a positive experience!

September 12, 2025

Dealership Rating
Employee Rating

Verify happy with your people who work with us at the beginning of the process. More

by Lorrie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Carrie Clubb

Sep 18, 2025

Forest City Honda responded

Lorrie, we are so pleased you enjoyed your visit to Forest City Honda!

September 01, 2025

Dealership Rating
Employee Rating

Quick, and courteous service. And I will return. Would definitely recommend to others. Service department gets a 5 star from me More

by huskey.milton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Forest City Honda responded

Hi Huskey.milton, thank you for taking the time to leave a review for us at Forest City Honda. We're happy we could meet your expectations!

August 16, 2025

Dealership Rating
Employee Rating

I will only service my vehicles at FC Honda! The team of Wendy, Norma and Chris are always welcoming and accommodating and I know the work will be done right!! More

by MAIMONEJOE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Forest City Honda responded

Hello Maimonejoe, thank you; we appreciate your feedback!

August 01, 2025

Dealership Rating
Employee Rating

While they do implement the typical dealership tactics, they proved to be true to their word on fixing an issue with the used pick-up I bought there. Thanks to Brandon for helping us out. More

by JCG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Reid

Sep 18, 2025

Forest City Honda responded

Hello Jcg, thank you; we appreciate your feedback!

July 31, 2025

Dealership Rating
Employee Rating

Wendy worked to find available deals that could be used for our repair job and when we had to leave our car she provided us a car to use. More

by LAUGHTERCHICK
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Forest City Honda responded

Hello Laughterchick, thank you; we appreciate your feedback!

July 24, 2025

Dealership Rating
Employee Rating

They were amazing helpful they were able to help me with everything I sure recommend More

by brendapanda011
Service Price Transparency
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Recommend Dealer
Yes
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