Chris Ruiz
Chris Ruiz at Forest City Honda

Chris Ruiz

Service Department Manager

Forest City Honda

284 Daniel Road
Forest City, NC 28043

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4.8
224 Reviews

Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!

Dealership Experience

8 yrs, 7 mos

Industry Experience

32 yrs, 2 mos

Specialties & Trainings

100% CERTIFIED HONDA SERVICE MANAGER

4.8

224 Reviews

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224 Reviews of Chris Ruiz

October 14, 2025

Dealership Rating
Employee Rating

Always great service! We have purchased numerous vehicles from Forest City Honda and will buy again in the future. Service is always friendly and fast. More

by KellyC
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 12, 2025

Dealership Rating
Employee Rating

Verify happy with your people who work with us at the beginning of the process. More

by Lorrie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Carrie Clubb

Sep 18, 2025

Forest City Honda responded

Lorrie, we are so pleased you enjoyed your visit to Forest City Honda!

September 01, 2025

Dealership Rating
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Quick, and courteous service. And I will return. Would definitely recommend to others. Service department gets a 5 star from me More

by huskey.milton
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Forest City Honda responded

Hi Huskey.milton, thank you for taking the time to leave a review for us at Forest City Honda. We're happy we could meet your expectations!

August 16, 2025

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I will only service my vehicles at FC Honda! The team of Wendy, Norma and Chris are always welcoming and accommodating and I know the work will be done right!! More

by MAIMONEJOE
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Recommend Dealer
Yes
Sep 18, 2025

Forest City Honda responded

Hello Maimonejoe, thank you; we appreciate your feedback!

August 01, 2025

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Employee Rating

While they do implement the typical dealership tactics, they proved to be true to their word on fixing an issue with the used pick-up I bought there. Thanks to Brandon for helping us out. More

by JCG
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Reid

Sep 18, 2025

Forest City Honda responded

Hello Jcg, thank you; we appreciate your feedback!

July 31, 2025

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Wendy worked to find available deals that could be used for our repair job and when we had to leave our car she provided us a car to use. More

by LAUGHTERCHICK
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2025

Forest City Honda responded

Hello Laughterchick, thank you; we appreciate your feedback!

July 24, 2025

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They were amazing helpful they were able to help me with everything I sure recommend More

by brendapanda011
Service Price Transparency
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Recommend Dealer
Yes

July 10, 2025

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Wendy was super! She communicated everything, including an up charge for repairing an unrelated issue that I reported. Before proceeding, she called me to explain t More

by JOHNDH
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall , Darlene was very good as well!

June 14, 2025

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Employee Rating

Took my 2022 ridge line in for its 36000 k check up. Everything was done perfectly with no problems. Both ladies that were running the check in were awesome. Would recommend 10/10. More

by SEMPERFI150
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Recommend Dealer
Yes

June 10, 2025

Dealership Rating
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Service department was phenomenal. My experience was great. I will continue to drive the distance for their excellent customer service. The staff never disappoint. More

by Candyand Ada Bostic
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Norma Finger

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