Chris Shear | Page 4

Chris in service was great to deal with. Explained what was going on and helped improve the trucks performance when I was there to get a fuel recall done was going on and helped improve the trucks performance when I was there to get a fuel recall done More

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Awesome service and professional staff. Came in for service. Spoke to Bill Ledbetter (we bought from him before) and left with the purchase of a car! Bill is awesome. I kept his number in my contacts f service. Spoke to Bill Ledbetter (we bought from him before) and left with the purchase of a car! Bill is awesome. I kept his number in my contacts from the last time we bought from him. Honest, fair, Christian man. Very professional. More

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Took prius in for service. They tried to charge us for plug job that we didn't ask for. Then was told rotor on brake was broken and was "too dangerous to drive." Took it to a brake specialist and was assu plug job that we didn't ask for. Then was told rotor on brake was broken and was "too dangerous to drive." Took it to a brake specialist and was assured NOTHING was wrong with the brakes. Do NOT trust these crooks! More

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I purchased my RAV in 2017 and could not have asked for better service. Mr.Bill Ledbetter has always answered any questions or concerns. Very 😊 better service. Mr.Bill Ledbetter has always answered any questions or concerns. Very 😊 More

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He was very helpful and very nice.He explained He was very helpful and very nice. He explained everything to me and Made it a very pleasant experience during my visit to get the service done in my He was very helpful and very nice. He explained everything to me and Made it a very pleasant experience during my visit to get the service done in my car. Thank you very much!!!! More

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Great dealership.Also really appreciate the service and Great dealership. Also really appreciate the service and professionalism of Chris Shear in service. Chris always gives me an estimate of the time it Great dealership. Also really appreciate the service and professionalism of Chris Shear in service. Chris always gives me an estimate of the time it takes. More

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Excellent service and a great staff. I will be back for the next service appointment for my car. Thank you for such a great experience. the next service appointment for my car. Thank you for such a great experience. More

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Long-term positive relationship with Dave Edwards Toyota We've been with this dealership for 15 years, purchasing both new and pre-owned cars from them and always using their service dept. We trust them to We've been with this dealership for 15 years, purchasing both new and pre-owned cars from them and always using their service dept. We trust them to be honest with us and to stand behind their products and service. Very customer-oriented, friendly and welcoming. Especially have appreciated Chris Shear, his knowledge and competence and his willingness to always work with us - also our daughter and son-in-law prior to his death. Highly recommend Dave Edwards to friends whenever we can. More

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Seems like everytime I get my service done here they never do everything they're supposed to. This time I came in for an oil change, which is supposed to include topping off my fluids. Which they did no never do everything they're supposed to. This time I came in for an oil change, which is supposed to include topping off my fluids. Which they did not do. I'll just start going to a different dealership for service. More

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Superb This was just my second service, scheduled thru Chris Shear. A 7 year old RAV4 (2013), Chris explained to me, every service recommended by Dave Edwar This was just my second service, scheduled thru Chris Shear. A 7 year old RAV4 (2013), Chris explained to me, every service recommended by Dave Edwards, be it tires, brakes, air condition, engine, fluids, wipers, etc. What impressed me the most, by Chris's detailed explanation of the service, risk(+or-) and cost, of the 9 jobs, he had performed, on my RAV4, was how courteous, professional and no sales pressure on me, at any time. He helped me decide the critical jobs, needed to be done now and the jobs (fluids, etc) that could be performed, in upcoming services, with no risk to my vehicle. When I CHOSE, the 9 jobs, this service, he did the math and said something, I had never heard, the 7 years, Dave Edwards, has been servicing my RAV4. HE SAID : THE COST, GOING OUT THE DOOR, WILL BE $ _ _ _ _._ _., INCLUDING TAX, FEE'S ETC. I left my RAV4 at the Dealership on Friday and picked it up on Saturday. The OUT THE DOOR COST on the invoice, was exactly, what he said it would be. No questioning the invoice at checkout. I saw that Chris, included, whatever discounts, I was entitled to, on the invoice. I thought Chris gave me, an excellent deal, on my Michelin tires. More

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