Chris Smith | Page 30

Knowledgable and no pressure He contacted me in a very short time from an online inquiry I made. He met us when we went to the dealership. He gave us his complete attention in f He contacted me in a very short time from an online inquiry I made. He met us when we went to the dealership. He gave us his complete attention in finding the best car for us. We took 3 test drives in differnt vehicles. He was knowledgable about the details of the various vehicles. He made the closing easy. He was efficient with completing the closing paperwork. More

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Not enough swag For real, the only downside we could come up with was the lack of swag we received. Maybe seeing more departments would be cool too. As customers of t For real, the only downside we could come up with was the lack of swag we received. Maybe seeing more departments would be cool too. As customers of the dealership already from our last car we had already met the store guy and the maintenance front desk. But besides that, it was a super awesome and low stress experience. They did not try to push anything extra on us except for maintenance stuff. Very accommodating of our children. Chris was excellent. He answered all of our questions and all the questions from our 8 year old. When the car we wanted turned out to have already been sold he showed us what was available without pushing us to choose any. Louie was very upfront for a dealership finance guy. He showed us our options and let us make up our own minds for what we wanted. Overall a very nice staff throughout the building. A good overall experience. More

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Great experience. No pressure on the visits. No attempt to upsell. Showed us inventory based on our criteria. Explained operation of vehicle extremely well. Cove No pressure on the visits. No attempt to upsell. Showed us inventory based on our criteria. Explained operation of vehicle extremely well. Covered features of the vehicle and explained our questions well. My first dealings were with Chris. As he was busy when I physically showed up, Gregory Landry showed me inventory and answered my questions well. Came back with my wife, met Greg and he got me Chris as he was with a customer himself. Excellent sales staff. Worked with Tracy Roberts on completing the sale. More

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Great experience Chris Smith was not pushy or manipulative. He didn't try to upgrade us to something we didn't need or play 'maybe I can get you a better deal' games. Chris Smith was not pushy or manipulative. He didn't try to upgrade us to something we didn't need or play 'maybe I can get you a better deal' games. We were shown several vehicles that met our needs and, when we decided to buy, Traci Roberts was quick and efficient, but very good at explaining options. We did not feel pressured at any time. And my husband liked the cookies. Car buying as it should be. More

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Professional and smooth purchase process Chris and Traci were very professional and answered all of my questions. They guided me as quick as possible through the purchase process. I am very h Chris and Traci were very professional and answered all of my questions. They guided me as quick as possible through the purchase process. I am very happy with my new Crosstrek. More

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Pleasure to work with! I met with Chris Smith last night to discuss a trade in and purchase of a used Outback. He was very responsive when I emailed him prior to my visit to I met with Chris Smith last night to discuss a trade in and purchase of a used Outback. He was very responsive when I emailed him prior to my visit to the showroom. When I got there, he answered all my questions, and was very patient throughout the process. I never felt pressured, and walked away with an amazing deal! I felt that I was fairly treated, and I have nothing but praise for the staff. Traci, the Finance Manager, was so great! This was by far the easiest vehicle purchase that I’ve ever had. More

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Fast, friendly dealership Tucson Subaru had exactly the car we were looking for. We had been working with Chris Smith for 6 months waiting for the 'right' car. Chris was ver Tucson Subaru had exactly the car we were looking for. We had been working with Chris Smith for 6 months waiting for the 'right' car. Chris was very knowledgeable about all of the car's features, answered all of my questions and looked up all of the information about the car I requested He accommodated our timeline since we had only a day before leaving town. We were able to negotiate a trade-in and we were able to complete our purchase within a few hours. Traci was also helpful in getting the paperwork together quickly. This is my wife's 5th Subaru Outback and she is very happy! More

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Wonderful experience Very helpful, kind, and over all great service! I needed to do most of the transaction via email, and Chris was very accommodating. All interactions w Very helpful, kind, and over all great service! I needed to do most of the transaction via email, and Chris was very accommodating. All interactions were pressure-free, it was very clear that his main goal was to help me get the exactly what I needed, and at the time and crazy schedule I was needing to do it in to accommodate my family. I am so grateful for the service I recieved and will be back when we are ready to purchase our next car. More

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Crosstrek Purchase The best car buying experience I've ever had. Initiated purchase online and the response was quick. My salesperson Trent Nichols even came in to work The best car buying experience I've ever had. Initiated purchase online and the response was quick. My salesperson Trent Nichols even came in to work on his day off to greet me. Then handed off to Chris Smith who also was exceptional, very knowledgeable about Subaru product line. Louie in business finance was great! No pressure to add on sales and very personable. Tucson Subaru obviously knows how to do it right!! I'm definitely spreading the word!!! GREAT JOB ALL! More

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Subaru purchase I always dread buying a new car. However this was a much more pleasant experience. Chris Smith was most helpful. Knowledgeable, not pressuring and ans I always dread buying a new car. However this was a much more pleasant experience. Chris Smith was most helpful. Knowledgeable, not pressuring and answered all the questions I had. Curt in Financing was also straightforward and pleasant to deal with. More

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