"New car purchase "
Great dealership. Purchase was easy. No hard sale. Jack is a knowledgeable, friendly guy. Not pushy. Very good experience . The managers got in touch after my visit to see how things went. I would ask for Kurt in Finance. Very likable person. Down to earth. No hard sell. Very important to me. I will walk away from a pushy sales person.
- Sam Haralson
We really appreciate the time both Chris & Traci spent with us showing us the different features the car has, as well as other options. We are happy with the purchase, and plan on coming back for the next vehicle purchase.
"Smooth stress free new car purchase"
- Dean J
Chis offered a comfortable and smooth transaction. A NO high pressure sale completed in a reasonable amount of time. Would highly recommend Chris Smith and Tucson Subaru for you new car purchase. This was our second Subaru so it made the transaction very pleasing and pleasant. Great people and a great vehicle.
"Dodge 2017 crew cab "
I give them a 5 for having the exact truck I have been looking for and just guiding me and my wife through the process with no problems. I had e-mailed Chris from internet sales and he promptly replied and we set up a time to check it out. They had the truck waiting right out front ready for a test drive. Had a free carfax waiting and the inspections checklist they have to perform on the used vehicles they sell. Answered all questions and just had a good time. I would definitely recommend this place theyre the #1 subaru car sales in the nation (even though I bought a dodge) and You can tell they strive for it with their prices and customer service.
We found a vehicle online. Follow-ups to our questions online from Chris Smith were helpful in narrowing down our decision, even before we went to the lot.
Chris made sure to bring the car close to the entrance, so my husband, who uses a walker, would not have far to walk. He was considerate of our comfort in the hot Tucson weather. Chris kept us informed as to the price of the car over the course of a week. When we were ready to finish our transaction, Chris had the car ready. He also spent considerable time educating us about the various features.
Overall, our experience was fine. We did find going over all of extended warranties by another department, a bit overwhelming, since we do not buy a car everyday. There was a lot of information. But we do feel comfortable giving our experience five stars and are very happy with our purchase.
"Great service and no added pressure "
I was in need of a different vehicle and Chris and Curt was able to work with me to get the financing that I needed. They did not try and force me into purchasing a car that I could not afford he was very conscientious of my budget and remained within it. They is an excellent representative of a great establishment. If and when I need to purchase a different vehicle I will look no further than going to Tucson Subaru.
"Friendly, professional service. A great experience."
- Driving Dis Mazey
It was a delight to work with Chris, CJ, Louie and Kelsey.
They were personable, reasonable, professional and easy to work with. It was a pleasant experience. How often do you say that about buying a car?
And, this was a remote purchase over the internet, so I started with absolutely no sense of who I was dealing with at first.
I crossed my fingers, hoped for the best.
And, whenever I picked up the phone there was a human being on the other end, working on the various aspects of the deal. They followed up and did their jobs quickly. And they were pretty relaxed about it. It seems simple, but if you have bought a few cars, you know this is actually rare.
And, I have had experiences that are completely the opposite at other dealerships. The list of ways a dealership can alienate a customer goes on and on. At Tucson Subaru, none of these things came close to happening.
By the middle of my purchase I knew I could trust this place. I'm very happy with my experience.
Five out of five stars.
"Best experience ever!"
A great car buying experience! Anthony Taormina was so patient and knowledgeable. A very professional salesman! And, Traci was very efficient and explained everything in lay terms. She helped us make informed decisions on additional options for purchase. We love Subaru!
"First Subaru experience "
My buying experience was very pleasant. Everyone was helpful and friendly and professional. the availability of the test drive and sale were convenient and responses were timely
"My third lease - excellent dealership. "
- House Mouse
This is my third lease. The Forrester suits my needs, primarily the good front end collision rating. It’s roomy for my Rottweiler and a safe and comfortable ride. My mileage is usually around 30mpg. Great vehicle overall.