Chris Smith
Chris Smith at Capital Toyota, Inc.
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Chris Smith | Page 9

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.9
121 Reviews
4.9

121 Reviews

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121 Reviews of Chris Smith

October 30, 2021

Dealership Rating
Employee Rating

Great service to go with a Great Vehicle will definitely use them in the years to come More

by higdon37327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 03, 2021

Capital Toyota, Inc. responded

Thank you for the great review and we look forward to serving you in the years to come!

October 29, 2021

Dealership Rating
Employee Rating

Thanks to two of your service techniciansChris and Thanks to two of your service technicians Chris and Andrew if not for those two I wasn’t planning on returning after being a customer since 2004 More

by jinhenbowler
Recommend Dealer
Yes

Other Employees Tagged: Andrew Whitaker

Nov 03, 2021

Capital Toyota, Inc. responded

Thank you for taking the time to provide feedback and we are happy that you had a great experience with Chris and Andrew!

October 29, 2021

Dealership Rating
Employee Rating

Chris Smith is the best! He has been my customer care rep for the past few years. Super knowledgeable and professional. We own 3 Toyota vehicles and trust him and the Toyota team with all our service issues! More

by mitchh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon

Nov 03, 2021

Capital Toyota, Inc. responded

Hi Mitch and thank you for the feedback! We are happy to hear that you continue to have a great experience with Chris and our service department!

October 06, 2021

Dealership Rating
Employee Rating

Have bought 3 cars there and been very pleased with them. They are very courteous and always accommodating. Will continue to use them in the future. More

by jerrymedlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon

Oct 13, 2021

Capital Toyota, Inc. responded

Thank you for the great review Jerry! We look forward to serving you in the future!

September 22, 2021

Dealership Rating
Employee Rating

Servicing for our 4Runner has always been great here. Pleasant waiting area and staff is always great. More

by jf8893bf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon , Andrew Whitaker

Sep 29, 2021

Capital Toyota, Inc. responded

Thank you for the 5-star review!

August 04, 2021

Dealership Rating
Employee Rating

We have never been treated so well. From the time I bought my Highlander to bringing it in for service, even taking care of a hiccup, More

by Sharon.cashion
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Aug 04, 2021

Sharon.cashion responded

Inc. Aug 4, 2021 Sharon.cashion "We have never been treated so well. From the time I..." We have never been treated so well. From the time I bought my Highlander to bringing it in for service, even taking care of a hiccup,

Aug 05, 2021

Sharon.cashion responded

Thanks so much for taking care of us.

June 20, 2021

Dealership Rating
Employee Rating

Always have a pleasant visit for service and waiting area is nice and comfortable. Coffee was available this time and was appreciated but do miss breakfast treats that used to be served before COVID-19 More

by Rabbitlennon
Recommend Dealer
Yes
Jun 23, 2021

Capital Toyota, Inc. responded

We are glad to hear that you have enjoyed your visit and thank you for the kind words!

Jun 24, 2021

Rabbitlennon responded

Good personnel and service

June 14, 2021

Dealership Rating
Employee Rating

Chris was super helpful when I came in for an oil change! Super knowledgeable and helpful! I’ll be coming back for all my service needs. More

by Abey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 22, 2021

Capital Toyota, Inc. responded

Hi Abey! Thank you for the kind words and we look forward to seeing you again in the future!

May 27, 2021

Dealership Rating
Employee Rating

Wonderful service! Chris Smith always goes above and beyond. He has taken care of both my Toyota’s for several years and has consistently treated me like family. More

by Dunn.charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2021

Capital Toyota, Inc. responded

Thank you Charlie! We are happy to have you in the Capital Toyota family!

May 26, 2021

Dealership Rating
Employee Rating

Capital Toyota Service Department is always professional and friendly. They do quality work in a timely manner. I highly recommend any service work on your Toyota at this company More

by Old Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Levi, Sandy Leamon

Jun 07, 2021

Capital Toyota, Inc. responded

Thank you for the kind words Coach! We are happy to have you in the Capital Toyota family!

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