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Scot Carter
Refer Me
Scot Carter
Toyota Sales Manager 423-892-0661
Capital Toyota, Inc.
5808 Lee Highway
Chattanooga, TN 37421
10 Reviews
10 Reviews of Scot Carter
August 27, 2023
Great sales team. Marco was very helpful and a pleasure to work with. Great dealership! Marco was very helpful and a pleasure to work with. Great dealership! More
by Srinehart391
Other Employees Tagged: Marco Perez, Chris Morgan , Doyola
Helpful 
October 23, 2022
Great Service Great Staff, came over with my 79 year old dad and they made us feel at home, I’ve always had great visits with this dealership, they can’t be beat. Brian Kilgore dad and they made us feel at home, I’ve always had great visits with this dealership, they can’t be beat. Brian Kilgore More
by brian.kilgore
Other Employees Tagged: Jeremy Wright , Jack Antinore
August 22, 2022
Always do a good job on my 202i Camry on time with appointment and knowledgeable every time appointment and knowledgeable every time More
by Jdh
Other Employees Tagged: Steve Wilson, Richard Levi, Scott Lundeen , Chris Smith, Sandy Leamon , Jack Antinore, Faith Ann Conrady
April 19, 2022
Excellent service clean pleasant waiting room. Professional staff. Quick service prompt attention to details. Effortless Professional staff. Quick service prompt attention to details. Effortless More
by Carolyn.lynn46
Other Employees Tagged: Richard Levi, Brandon Painter , Abey Taylor
April 08, 2022
I’ve been doing business with them sence 1982 being good to my family and very good service all those years. I would tell anyone to go to them for anything a car or service. to my family and very good service all those years. I would tell anyone to go to them for anything a car or service. More
by Lebronclick
Other Employees Tagged: Steve Wilson, Shawn Cordell, AJ Rice, Sandy Leamon, Eddie Triplett , Jack Antinore, Faith Ann Conrady, Autumn Whaley, Donnie thatcher
March 29, 2022
I've purchased many cars over my life (the last five were Cadillacs) and by far Patrick Shadrick and Capital Toyota have absolutely been the best ever to deal with! My new car arrived a few days earlier th Cadillacs) and by far Patrick Shadrick and Capital Toyota have absolutely been the best ever to deal with! My new car arrived a few days earlier than expected (😊) and add-on accessories arrived and were scheduled to be installed in just a few short days. I have found Patrick and Capital Toyota to be very truthful and straight forward in my dealings with them. The BEST ever! More
by dar
Other Employees Tagged: Patrick Shadrick
December 10, 2021
Absolutely outstanding service. Capital Toyota, Trevor and the whole team made the process extremely easy. and the whole team made the process extremely easy. More
by Steven.shipe
Other Employees Tagged: Chris Smith, Eddie Triplett , Trevor Rodick
December 09, 2021
I can only speak to my personal encounter with Mr. Carter. I have only met him this one time, so my opinion of him is based on that. He agreed to meet with me to discuss an issue that I was having w Carter. I have only met him this one time, so my opinion of him is based on that. He agreed to meet with me to discuss an issue that I was having with the purchase of a RAV4. As soon as he walked in the room it was obvious to me that he had no desire to be there. He was abrasive and overbearing. He talked at me and over me but not to me. He took phone calls during his speech to me and reminded me that he had a business to run. I was having difficulty understanding the purchase agreement, so he attempted to explain. I still didn’t understand which irritated him. I told him that it was a complicated document to which he replied, it’s a simple agreement that we do everyday. I just don’t know how to explain it so that you can understand. I told him that I really wish that I had been told that there was no return policy. He said that they didn’t need to tell me that because no one offered one. I had just been talking to Carmax who does offer this option. At the end of this brief and unproductive meeting, he told me that he would review the situation and reach out to me by days end with what, if anything they would do. That was over a week ago and I still haven’t received that call. I’m not sure if he thought what he was doing was “Customer Service “ but if it was he definitely forgot about the “ service” aspect and it appears to me that once a sales contract is signed, he also no longer considers you a customer. I’m not sure how or why the purchase of a car turned out to be so adversarial but it has been the single most diminishing and stressful business agreement that I have ever experienced. More
by holrboy
January 13, 2020
Awesome service, excellent communication! We had to order the 4runner I wanted from the Toyota factory. Marquita and the entire team kept me up to date the entire time. Worked with my on price, trade order the 4runner I wanted from the Toyota factory. Marquita and the entire team kept me up to date the entire time. Worked with my on price, trade-in value, and around my work schedule. More
by Ben Tucker
Other Employees Tagged: Marquita Jones, Eddie Triplett
