Chris Steigerwald

Ms. G.Thomas was a delight to work with. Jack Lee is a gentleman and a very good person. You definitely have good people with Ricart.

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Dillion was amazing ! Made the process simple ! He was very professional, caring and made me feel welcome and very observant! He knew his product and responded to all my questions ! Great job ! Keep up the great positive attitude ! Well tell all go see Dillion 👍🏽

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I would give a zero rating if I could. The Nissan service center is terrible. This is my 3rd bad experience getting my 2015 Nissan Versa serviced here and my last. My 1-hour transmission flush took 3 hours and the Customer Service Advisor Chris did not talk to me when I brought my car in and the person he sent in his place did not know what was going on or what Chris's notes meant. Chris did not come in to see me when I inquired about my car after 2 hours and still would not see me when I finally got my car back after 3 hours when he was told I wanted to speak to him. No one would give me an explanation why my service took so long. They kept sending back the same person who did not know anything. They were to do an inspection and car wash and I know the car did not go through the car wash. I cannot in good conscience recommend someone having their car serviced here and expect to be happy when you leave. I have also had a half-hour express oil change take 2.5 hours.

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