Chris Thomas | Page 3

Great experience purchasing a vehicle here. I found it through the Costco auto section and it was a zero pressure experience working with Chris Thomas. We ended up purchasing 2 vehicles. I high I found it through the Costco auto section and it was a zero pressure experience working with Chris Thomas. We ended up purchasing 2 vehicles. I highly recommend. More

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I wanted to take time to commend car salesman Chris Thomas on the terrific job he did in getting our daughter into a 2014 Twilight Blue Subaru Legacy with 104K miles! Our daughter had been in an accide Thomas on the terrific job he did in getting our daughter into a 2014 Twilight Blue Subaru Legacy with 104K miles! Our daughter had been in an accident the previous week, just a week after starting a new job, paid monthly, and waiting on that first paycheck. She was distraught as the damage exceeded the car value and was totaled, leaving her without transportation, save one weeks rental. I recalled the positive experience we had prior with Grand Subaru and the awesome 2017 Outback with feature laden safety features, second to none, we had been driving since 2016! After perusing their website, this car jumped off the page and screamed "I'm the one"! From St. Louis, I inquired and Chris Thomas replied first thing next morning. After patiently answering my 55+ questions and sending numerous pics (I'm an engineer, sorry!), we took a trip to Chicago and Chris had everything ready to go. We had already agreed on an out the door price, so drove the car and loved it, but had one issue. We heard a noise from the back left tire and mentioned to Chris. He had the service guys check right away. Turned out the wheel bearings needed replacing and Grand Subaru did this for free! Drove like a champion after that! Our daughter was ecstatic and all the pain and stress from the prior week melted away like butter as she took ownership and delivery of this car! Chris worked very hard, was patient, kind and a great sense of humor. It was easy to relax around him and we had an outstanding buying experience. We would do it again, in a heartbeat, with Grand and Chris, should we have future Subaru needs. The drive from St. Louis would be a no-brainer. More

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Had a great experience with this dealership. I’m from out of town, so at first I was a little nervous about buying a car from another state. But salesman Chris was very knowledgeable and provide I’m from out of town, so at first I was a little nervous about buying a car from another state. But salesman Chris was very knowledgeable and provided me with all the information that I needed. The whole experience, from purchasing to delivery went very smoothly 🙂. Love the little Crosstrek!!! More

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An absolute pleasure to purchase a Subaru from Grand Subaru. The internet price was great and had a deal within minutes of walking into the store. I will definitely purchase my next one from them. Subaru. The internet price was great and had a deal within minutes of walking into the store. I will definitely purchase my next one from them. More

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Chris was great - we appreciate the no stress way of doing business. Buying a car is a big decision, so there is no need to rush imo. Seems like a great company ethic there, which is refreshing. doing business. Buying a car is a big decision, so there is no need to rush imo. Seems like a great company ethic there, which is refreshing. More

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We purchased a 2023 Subaru Solterra through Chris Thomas, Internet Sales Manager at Grand Subaru last week. The first time I contacted the dealership by phone Chris was on the line within seconds. Most peo Internet Sales Manager at Grand Subaru last week. The first time I contacted the dealership by phone Chris was on the line within seconds. Most people would agree that buying a new car, while exciting, has a high level of stress. But thanks to Chris’ knowledge, quick response to our calls, emails or texts, and his personality plus we had a 5 out of 5 star experience. Chris is also a very good listener which was so essential in our case as we had to travel over 150 miles to pick up the vehicle. Due to confusion on my part we decided to purchase a different Solterra than we had originally reserved. Chris and his team made it happen even though all the paperwork, payment and orientation of the original vehicle had been completed. I’m sure it was no easy task to redo everything and the dealership wasn’t obligated either. But, within a couple hours my husband was driving our “Harbor Mist Gray” Solterra, actually a beautiful blue gray, home. When I called Grand Subaru after 6:00pm that evening with a question about our new EV, Chris happily took the call even though it was well beyond his normal 5:00pm finish. An even more impressive example of Chris’ caring and dedication is that he called back from home at 8:00pm to make sure our problem was resolved. In conclusion, we feel that this car buying experience has been the best we’ve ever had due to Chris’ hard work, positive and helpful attitude, and attention to detail and dedication to Grand Subaru. More

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Had a good experience buying the outback. Chris explained everything and was very informative. I would buy again from this dealership and recommend Chris as your sales rep. Chris explained everything and was very informative. I would buy again from this dealership and recommend Chris as your sales rep. More

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In our online car-shopping experience at Grand Subaru, I found Chris Thomas to be particularly impressive. He is very personable, easy-going, and has a great sense of humor. Chris provides facts and figures found Chris Thomas to be particularly impressive. He is very personable, easy-going, and has a great sense of humor. Chris provides facts and figures to help customers make decisions and streamline car-purchasing. I would highly recommend him to anyone considering buying a car at Grand Subaru. More

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Chris was a great guide throughout the car buying process. He was thorough and informative. Would highly recommend to family and friends. process. He was thorough and informative. Would highly recommend to family and friends. More

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I recently Leased a Subaru Cross Tek at your Dealership and was extremely satisfied with the service I received from Chris Thomas.! He was very professional and up front on all the details! I will defini and was extremely satisfied with the service I received from Chris Thomas.! He was very professional and up front on all the details! I will definitely refer my family and friends to Chris!! Also, Chelsey made the finance experience very smooth and quick!! Thank you both!! . More

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