Chris Thomas | Page 4

We are usually very apprehensive about dealers and car shopping but Chris made it a very enjoyable and stress free experience. shopping but Chris made it a very enjoyable and stress free experience. More

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The process to purchase my new vehicle was very easy. Everyone at this dealership was very nice to work with. Everyone at this dealership was very nice to work with. More

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Excellent buying experience with Chris and Chelsey. Will very likely be back at Grand Subaru in the future. Thank you for your help! Will very likely be back at Grand Subaru in the future. Thank you for your help! More

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My experience at Grand Subaru was great! Chris Thomas is a wonderful car salesmen and knows everything there is to know about all the cars. He's not pushy and understands what you need and h Chris Thomas is a wonderful car salesmen and knows everything there is to know about all the cars. He's not pushy and understands what you need and how to make it work. This is my second time working with him, first leased car and now a repeat leased customer. Throughout the first 3 years, he reached out every once in a while to make sure I was still happy and followed up as we got closer to the end of the renewal. He made it very easy to adjust from one lease to the next. While there was a wait for the finance portion, Chris took me to my new car and reviewed every new feature within. He helped me set up MySubaru account, which was super helpful. 10/10 experience! More

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We had a positive experience . Jason explained our options for the purchase of our new Subaru in a clear manner . Jason explained our options for the purchase of our new Subaru in a clear manner . More

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We had a wonderful experience purchasing our Legacy through the Costco program and Grand Subaru. Chris Thomas was our sales person and was very helpful and knowledgeable in guiding us through the proc through the Costco program and Grand Subaru. Chris Thomas was our sales person and was very helpful and knowledgeable in guiding us through the process. The sale was done over the phone. We initially ordered a car as the one we wanted wasn’t available. However, we could not wait to receive. Chris Thomas helped us search for an alternative and the new car was delivered from out-of-state in a quick amount of time. More

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Great experience purchasing a vehicle here. I found it through the Costco auto section and it was a zero pressure experience working with Chris Thomas. We ended up purchasing 2 vehicles. I high I found it through the Costco auto section and it was a zero pressure experience working with Chris Thomas. We ended up purchasing 2 vehicles. I highly recommend. More

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I wanted to take time to commend car salesman Chris Thomas on the terrific job he did in getting our daughter into a 2014 Twilight Blue Subaru Legacy with 104K miles! Our daughter had been in an accide Thomas on the terrific job he did in getting our daughter into a 2014 Twilight Blue Subaru Legacy with 104K miles! Our daughter had been in an accident the previous week, just a week after starting a new job, paid monthly, and waiting on that first paycheck. She was distraught as the damage exceeded the car value and was totaled, leaving her without transportation, save one weeks rental. I recalled the positive experience we had prior with Grand Subaru and the awesome 2017 Outback with feature laden safety features, second to none, we had been driving since 2016! After perusing their website, this car jumped off the page and screamed "I'm the one"! From St. Louis, I inquired and Chris Thomas replied first thing next morning. After patiently answering my 55+ questions and sending numerous pics (I'm an engineer, sorry!), we took a trip to Chicago and Chris had everything ready to go. We had already agreed on an out the door price, so drove the car and loved it, but had one issue. We heard a noise from the back left tire and mentioned to Chris. He had the service guys check right away. Turned out the wheel bearings needed replacing and Grand Subaru did this for free! Drove like a champion after that! Our daughter was ecstatic and all the pain and stress from the prior week melted away like butter as she took ownership and delivery of this car! Chris worked very hard, was patient, kind and a great sense of humor. It was easy to relax around him and we had an outstanding buying experience. We would do it again, in a heartbeat, with Grand and Chris, should we have future Subaru needs. The drive from St. Louis would be a no-brainer. More

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Had a great experience with this dealership. I’m from out of town, so at first I was a little nervous about buying a car from another state. But salesman Chris was very knowledgeable and provide I’m from out of town, so at first I was a little nervous about buying a car from another state. But salesman Chris was very knowledgeable and provided me with all the information that I needed. The whole experience, from purchasing to delivery went very smoothly 🙂. Love the little Crosstrek!!! More

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An absolute pleasure to purchase a Subaru from Grand Subaru. The internet price was great and had a deal within minutes of walking into the store. I will definitely purchase my next one from them. Subaru. The internet price was great and had a deal within minutes of walking into the store. I will definitely purchase my next one from them. More

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